DENTAL ANSWERING SERVICE

Is Your Dental Practice Missing Important Patient Calls?

Managing patient calls while delivering quality care can be challenging. Many dental clinics experience missed inquiries during busy periods, resulting in scheduling conflicts, frustrated patients, and missed opportunities. Over time, this can affect your clinic’s growth and reputation.

At Virtual HQs, we provide expert dental answering services designed to meet the needs of busy clinics. Our professional virtual receptionists handle calls, schedule appointments, and address patient queries with care and precision. Let us streamline your communication, improve patient satisfaction, and help your practice thrive while you focus on what matters most – delivering exceptional dental care.

Why Virtual HQ

Find Out Why Virtual HQ Is The Best Choice For Dental Practice Communication

Compassionate & Professional Patient Care

We ensure every patient inquiry is handled with care, empathy, and professionalism, reflecting the high standards of your dental practice and building trust with your patients.

24/7 Appointment Management

Our team can schedule and confirm patient appointments anytime - day or night - helping reduce no-shows and keeping your practice running at peak efficiency.

Priority Handling For Urgent Matters

Urgent patient needs are addressed promptly. We follow your specific protocols to escalate critical cases, ensuring timely care when it matters most.

Privacy-Compliant Information Handling

Our flexible services let you save on staffing costs while scaling easily to meet your practice’s needs, all without compromising on quality.

Cost-Effective Reception Solution

Our flexible services let you save on staffing costs while scaling easily to meet your practice’s needs, all without compromising on quality.

Reliable After-Hours Dental Support

Offer continuous patient care with our after-hours call management, ensuring your practice is always accessible, even on weekends and public holidays.

Ready to Simplify Your Dental Practice Communication?

Let Virtual HQ take care of your patient calls, appointment scheduling, and urgent inquiries, so you can focus on delivering exceptional dental care.

Australian Receptionists

No Lock in Contract

24/7 Answering Service

Testimonials

What our clients say

We have been with Virtual HQ for a year now and cannot speak highly enough about your answering service. The girls are always prompt, professional and take the information we request. Having a ‘receptionist’ gives our business that next level of professionalism we wanted without the overhead. Do your business a favour and call the Virtual HQ team today.

Linda Cartella
Business Manager, Brisco Roofing

You have been excellent to deal with – competent, efficient and professional.The 24 hour service you provide is cost efficient, and has enabled us to have high quality ‘real person’ engagement with our customers, ensuring we convey a high level of professionalism to the market. In the real estate business, the first point of contact with potential new customers is always critical.

Peter J Cahill
Managing Director, Domain Hill Property Group

Our Smart Group uses your reception and premium office services in most Australian states. We find it a very effective way to ensure that calls and correspondence for Smart Group companies are handled consistently on a nation-wide basis. Changes within the group, as companies are added or new operating locations established are easily dealt with and online access to receptionist scripts enables immediate changes to be made toreflect new activities.

James Kelaher
Director, Smartnet
How it works

How Our Answering Service Works

STEP 1

Free Trial

Put us To The Test With A 7 Day Free Trial

STEP 2

Activate

Quick Set up And Activate Your Account

STEP 3

Setup

Customise Your Service To Fit Your Needs

STEP 4

Divert

Forward your Calls For Prompt Responses

STEP 5

Upgrade

Easily Scale Your Plan As Your Needs Grow

About Virtual HQ

Supporting Australian businesses for over 20 years

For over two decades, Virtual HQ has empowered Australian businesses with virtual address and receptionist services, helping them thrive in today’s dynamic workspace environment. Founded by Mike Davison in 2007, Virtual HQ was built on a visionary approach to addressing the evolving communication needs of businesses. In 2020, his daughter Emma joined the business, bringing strategic leadership and a passion for innovation, driving the company to embrace new technologies and reimagine its role in the modern professional landscape.

Virtual HQ offers two core services: virtual address solutions, providing businesses with a professional presence, and virtual receptionist services, offering seamless call handling with no lock-in contracts. Guided by values of integrity, collaboration, and excellence, our mission is to deliver flexible support that simplifies operations, fosters trust, and empowers businesses to grow.

FAQs

Frequently Asked Questions About Our Dental Answering Service

Our professional receptionists handle incoming calls, schedule appointments, and assist with patient inquiries, ensuring seamless communication for your practice.

Yes! We integrate with your practice management software to book, reschedule, and cancel appointments, keeping your calendar up-to-date.

Absolutely. We adhere to strict Australian privacy regulations, ensuring all patient information is handled securely and confidentially.

Most calls are answered by our Australian-based team. Overflow support from global offices ensures your patients are always attended to promptly.

Yes, we offer 24/7 call management, including weekends and public holidays, so your practice is always accessible to patients.

Our Latest Insights Into All Things Virtual

Get in touch

Have questions? Contact us today to see how Virtual HQ can elevate your business. Our friendly team is ready to help.