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Reliable Phone Answering Services For Contractors

Stay Focussed On Your Work Whilst Our Virtual Receptionists Manage Your Calls With Our Contractor Answering Services

Professional Call Handling

Client Inquiry Management

Appointment and Quote Scheduling

These Contractors Trust Virtual HQ To Answer Their Phones

Two individuals at a table, each using laptops, representing a Contractor Virtual Receptionist scenario.
Contractor Answering Service

Struggling to Manage Calls Whilst On Site?

Are you missing important calls and potential clients while on-site? Many contractors face the challenge of balancing work and managing inquiries, often resulting in lost opportunities and dissatisfied customers. Without reliable support, your business’s revenue and reputation can take a hit.

At Virtual HQ, we provide contractor answering services designed to meet your unique needs. Our professional receptionists handle calls, schedule appointments, and capture valuable leads, ensuring you never miss an opportunity. Let us enhance client satisfaction while you focus on delivering exceptional client outcomes and growing your business by handling your calls.

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WHY Virtual HQ

See Why Virtual HQ Is The Best Choice For Contractors

24/7 Professional Call Handling

Never miss a job or client inquiry. Our receptionists are available 24/7 to assist your customers, even during after-hours or peak times.

Efficient Appointment Scheduling

We integrate seamlessly with your calendar to organise job site visits and client meetings, reducing scheduling conflicts and optimising your time.

Emergency Response Coordination

Our team follows your protocols for urgent issues, ensuring timely action for your clients’ critical and time-sensitive needs.

Lead Capture and Qualification

We gather and qualify key information from potential clients, helping you focus on actionable leads to grow your business effectively.

Cost-Effective Staffing Solution

Save significantly on overhead costs compared to hiring an in-house receptionist, while maintaining a consistent, high-quality, and professional service.

Focus on Core Business Activities

With us managing your calls, you can dedicate more time to project management and on-site work, boosting productivity, efficiency and your bottom line.

Ready To Put Our Answering Services To The Test?

Never miss an opportunity with our contractor-focused answering service. Try it free for 7 days and see how we can help grow your business.
24/7 Answering Service
Australian Receptionists
No Lock in contract
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TESTIMONIALS

What Our Clients Say

We have been with Virtual HQ for a year now and cannot speak highly enough about your answering service. The girls are always prompt, professional and take the information we request. Having a 'receptionist' gives our business that next level of professionalism we wanted without the overhead. Do your business a favour and call the Virtual HQ team today.
Linda Cartella - Business Manager, Brisco Roofing
You have been excellent to deal with - competent, efficient and professional.The 24 hour service you provide is cost efficient, and has enabled us to have high quality 'real person' engagement with our customers, ensuring we convey a high level of professionalism to the market. In the real estate business, the first point of contact with potential new customers is always critical.
Peter J Cahill - Managing Director, Domain Hill Property Group
Our Smart Group uses your reception and premium office services in most Australian states. We find it a very effective way to ensure that calls and correspondence for Smart Group companies are handled consistently on a nation-wide basis. Changes within the group, as companies are added or new operating locations established are easily dealt with and online access to receptionist scripts enables immediate changes to be made toreflect new activities.
James Kelaher - Director, Smartnet
The Virtual Receptionist Live Answering Service is an invaluable asset to my business. Running a small business means you have to wear lot of hats. Your service has allowed me to take back control of my incoming calls. I found myself losing up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond. My clients are always impressed with the service and often comment on how professionally their calls are answered.
Tim Donovan - Director / Support, Real Advantage Solutions
You continue to be a great addition and support to our business. The ability to have the phone answered professionally whilst giving our staff the freedom to be away from the office on other income generating ventures is fantastic. I do not know of a better system. Keep doing what you are doing!
Ross McCorkell - Director, FHG Healthcare and Commercial Furniture
I am extremely happy with the service as I do not have a full time receptionist. So the beauty of your Live Answering Service, given I travel a lot is that it is not location specific so I can receive my calls and messages where ever I am.
David Patmore - Director, Vision Training International
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HOW IT WORKS

How Our Contractor Answering Service Works

Step 1

Free Trial

Start with a risk-free trial to explore our services.
Step 2

Activate

Sign up and activate your account quickly and easily.
Step 3

Set Up

Provide your preferences so we can tailor our services.
Step 4

Divert

Redirect your phone lines to us for seamless call handling.
Step 5

Upgrade

Adjust your plan anytime to match your business’s needs.
Step 1

Free Trial

Start with a risk-free trial to explore our services.
Step 2

Activate

Sign up and activate your account quickly and easily.
Step 3

Set Up

Provide your preferences so we can tailor our services.
Step 4

Divert

Redirect your phone lines to us for seamless call handling.
Step 5

Upgrade

Adjust your plan anytime to match your business’s needs.
about virtual hq

20 Years of Supporting Contractors

Virtual HQ is proudly led by Mike and Emma Davison, a father-daughter team with over 20 years of combined experience. Mike’s background in business management and Emma’s innovative approach to client communication have shaped our services to meet the unique demands of contractors. We understand the fast-paced, on-the-go nature of your work and the critical need to capture every job opportunity.

Our team has supported countless Australian contractors in streamlining their client communications. From professionally managing calls to capturing valuable leads, we ensure every interaction enhances your business. With Virtual HQ, you can focus on delivering exceptional results while we take care of your communication needs.
Learn More About Virtual HQ

fAQs

Freqently Asked Quetions About Our Contractor Answering Service?
How does your contractor answering service work?

Our professional receptionists handle your calls, schedule appointments, and capture leads, ensuring seamless communication while you focus on your projects.

Can you handle after-hours and emergency calls?

Yes, our team provides 24/7 support and follows your specific protocols to manage urgent or emergency calls efficiently.

Will my calls always be answered by an Australian-based team?
The majority of calls are answered by our Australian-based receptionists, with overflow support from global offices to ensure fast response times.
Can you manage new job inquiries and quoting requests?

Absolutely! We capture key details from potential clients and provide you with the information needed to follow up quickly and accurately.

Is there a trial period available?
Yes! We offer a free 7-day trial so you can experience our answering service risk-free. This allows you to see how our team can enhance your customer service and help you capture more business opportunities without any upfront commitment.
See More FAQs

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Contact us

Please fill in your details below, and we'll reply as soon as possible. If you have any questions about our contractor answering services, please call us on 1300 885 830.
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