CONTRACTOR ANSWERING SERVICE

Struggling to Manage Calls Whilst On Site?

Are you missing important calls and potential clients while on-site? Many contractors face the challenge of balancing work and managing inquiries, often resulting in lost opportunities and dissatisfied customers. Without reliable support, your business’s revenue and reputation can take a hit.

At Virtual HQ, we provide contractor answering services designed to meet your unique needs. Our professional receptionists handle calls, schedule appointments, and capture valuable leads, ensuring you never miss an opportunity. Let us enhance client satisfaction while you focus on delivering exceptional client outcomes and growing your business by handling your calls.

Why Virtual HQ

See Why Virtual HQ Is The Best Choice For Contractors

24/7 Professional Call Handling

Never miss a job or client inquiry. Our receptionists are available 24/7 to assist your customers, even during after-hours or peak times.

Efficient Appointment Scheduling

We integrate seamlessly with your calendar to organise job site visits and client meetings, reducing scheduling conflicts and optimising your time.

Emergency Response Coordination

Our team follows your protocols for urgent issues, ensuring timely action for your clients’ critical and time-sensitive needs.

Lead Capture and Qualification

Save significantly on overhead costs compared to hiring an in-house receptionist, while maintaining a consistent, high-quality, and professional service.

Cost-Effective Staffing Solution

Save significantly on overhead costs compared to hiring an in-house receptionist, while maintaining a consistent, high-quality, and professional service.

Focus on Core Business Activities

With us managing your calls, you can dedicate more time to project management and on-site work, boosting productivity, efficiency and your bottom line.

Ready To Put Our Answering Services To The Test?

Never miss an opportunity with our contractor-focused answering service. Try it free for 7 days and see how we can help grow your business.

Australian Receptionists

No Lock in Contract

24/7 Answering Service

Testimonials

What our clients say

We have been with Virtual HQ for a year now and cannot speak highly enough about your answering service. The girls are always prompt, professional and take the information we request. Having a ‘receptionist’ gives our business that next level of professionalism we wanted without the overhead. Do your business a favour and call the Virtual HQ team today.

Linda Cartella
Business Manager, Brisco Roofing

You have been excellent to deal with – competent, efficient and professional.The 24 hour service you provide is cost efficient, and has enabled us to have high quality ‘real person’ engagement with our customers, ensuring we convey a high level of professionalism to the market. In the real estate business, the first point of contact with potential new customers is always critical.

Peter J Cahill
Managing Director, Domain Hill Property Group

Our Smart Group uses your reception and premium office services in most Australian states. We find it a very effective way to ensure that calls and correspondence for Smart Group companies are handled consistently on a nation-wide basis. Changes within the group, as companies are added or new operating locations established are easily dealt with and online access to receptionist scripts enables immediate changes to be made toreflect new activities.

James Kelaher
Director, Smartnet
How it works

How Our Answering Service Works

STEP 1

Free Trial

Put us To The Test With A 7 Day Free Trial

STEP 2

Activate

Quick Set up And Activate Your Account

STEP 3

Setup

Customise Your Service To Fit Your Needs

STEP 4

Divert

Forward your Calls For Prompt Responses

STEP 5

Upgrade

Easily Scale Your Plan As Your Needs Grow

About Virtual HQ

Supporting Australian businesses for over 20 years

For over two decades, Virtual HQ has empowered Australian businesses with virtual address and receptionist services, helping them thrive in today’s dynamic workspace environment. Founded by Mike Davison in 2007, Virtual HQ was built on a visionary approach to addressing the evolving communication needs of businesses. In 2020, his daughter Emma joined the business, bringing strategic leadership and a passion for innovation, driving the company to embrace new technologies and reimagine its role in the modern professional landscape.

Virtual HQ offers two core services: virtual address solutions, providing businesses with a professional presence, and virtual receptionist services, offering seamless call handling with no lock-in contracts. Guided by values of integrity, collaboration, and excellence, our mission is to deliver flexible support that simplifies operations, fosters trust, and empowers businesses to grow.

FAQs

Freqently Asked Quetions About Our Contractor Answering Service?

Our professional receptionists handle your calls, schedule appointments, and capture leads, ensuring seamless communication while you focus on your projects.

Yes, our team provides 24/7 support and follows your specific protocols to manage urgent or emergency calls efficiently.

The majority of calls are answered by our Australian-based receptionists, with overflow support from global offices to ensure fast response times.

Absolutely! We capture key details from potential clients and provide you with the information needed to follow up quickly and accurately.

Yes! We offer a free 7-day trial so you can experience our answering service risk-free. This allows you to see how our team can enhance your customer service and help you capture more business opportunities without any upfront commitment.

Our Latest Insights Into All Things Virtual

Get in touch

Have questions? Contact us today to see how Virtual HQ can elevate your business. Our friendly team is ready to help.

Enquiry Form