AFTER HOURS ANSWERING SERVICE

Missing Opportunities After Hours? Let Us Help!

Are crucial calls slipping through the cracks outside of regular business hours? Many businesses struggle to maintain 24/7 availability, leading to lost opportunities, dissatisfied customers, and a competitive disadvantage. Without an after-hours call answering service, your business risks losing valuable leads to competitors who are always accessible.

Virtual HQ provides a professional after-hours phone answering service to keep your business open around the clock. Our skilled team handles calls, manages emergencies, and captures leads while you’re off the clock. With our reliable after-hours support, you can enhance customer satisfaction, strengthen your competitive edge, and ensure no opportunity is missed.

Why Virtual HQ

Discover How Virtual HQ Elevates Your After Hours Communication

24/7 Professional Availability

Our skilled receptionists handle calls around the clock, maintaining your professional image even outside business hours.

Emergency Call Prioritization

We follow your custom protocols to manage urgent matters promptly, ensuring critical issues receive immediate attention.

Detailed Message Capture

Our team accurately records and relays all important information, allowing you to stay informed and respond efficiently.

Appointment Scheduling

We manage your calendar seamlessly, booking appointments and consultations even after hours, maximizing your schedule efficiency.

Customized Call Handling

Our receptionists follow your specific instructions, ensuring every call aligns with your business practices and brand voice.

Increased Client Satisfaction

By providing round-the-clock responsiveness, you enhance client trust and loyalty, setting your business apart in today's market.

Pricing

Explore Our Range Of After Hours Answering Plans

For Larger Plans Click GET IN TOUCH Below

Seamless After Hours Call Handling—Free for 7 Days!

Discover the benefits of professional after-hours answering services. Sign up for your free trial today and never miss an opportunity again

Australian Receptionists

No Lock in contract

24/7 Answering Service

Testimonials

What Our Clients Say About Our Answering Services

The Virtual Receptionist Live Answering Service is an invaluable asset to my business. Running a small business means you have to wear lot of hats. Your service has allowed me to take back control of my incoming calls. I found myself losing up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond. My clients are always impressed with the service and often comment on how professionally their calls are answered.

Tim Donovan
Director / Support – Real Advantage Solutions

The Virtual Receptionist Live Answering Service is an invaluable asset to my business. Running a small business means you have to wear lot of hats. Your service has allowed me to take back control of my incoming calls. I found myself losing up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond. My clients are always impressed with the service and often comment on how professionally their calls are answered.

Tim Donovan
Director / Support – Real Advantage Solutions

The Virtual Receptionist Live Answering Service is an invaluable asset to my business. Running a small business means you have to wear lot of hats. Your service has allowed me to take back control of my incoming calls. I found myself losing up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond. My clients are always impressed with the service and often comment on how professionally their calls are answered.

Tim Donovan
Director / Support – Real Advantage Solutions

How it works

How Call Answering Works
In 5 Simple Steps

STEP 1

Free Trial

Experience our service risk-free with a tailored trial for your business needs.

STEP 2

Activate

Quickly set up your account and start benefiting from expert call handling.

STEP 3

Setup

We customize our service to fit your company’s unique requirements.

STEP 4

Divert

Simply forward your calls to us, ensuring every customer receives prompt attention.

STEP 5

Upgrade

Easily scale your plan as your business grows and demands increase.

About Virtual HQ

20 Years Answering Calls For Australian Business

Virtual HQ has been a leader in call answering services for over 20 years, founded by Mike Davison, who recognized the need for tailored communication solutions for businesses. With a focus on professionalism and efficiency, our team is dedicated to enhancing your business’s image by ensuring every call is answered promptly and courteously.

Under the innovative leadership of Mike and his daughter Emma, we have built a skilled team of receptionists trained to handle diverse client needs. Our commitment to quality service and customized solutions has made us the preferred choice for businesses across Australia, allowing you to focus on what matters most while we manage your calls seamlessly

FAQs

Frequently Asked Questions About Our After Hours Answering Service

After-hours answering is ideal for businesses that need to be contactable outside regular hours, such as medical practices, real estate agencies, and emergency services.
We follow your specific protocols for emergency situations. Our team can quickly assess the urgency of a call and escalate it to on-call staff if necessary.
Yes, for our diary management customers, we can schedule appointments using your preferred booking system. This ensures your calendar is always up-to-date, even outside regular business hours.
We can send you messages via email or SMS immediately after each call. You can choose your preferred method of receiving updates about after-hours communications.
You can easily update your instructions at any time by contacting us. We ensure that our service aligns with your current needs and preferences.
INDUSTRIES WE SERVE

Expert phone answering and virtual office address solutions designed to meet the unique needs of businesses across a range of industries.

Allied Health

Simplify patient care with expert support for managing inquiries, scheduling, and follow-ups, ensuring your practice runs smoothly.

Contractors

Stay organized with a team that handles client inquiries, job bookings, and updates, keeping you on top of every project.

Corporate

Maintain a professional image with reliable call management, message handling, and tailored communication support.

Dental

Enhance patient experiences with empathetic and efficient scheduling, and query management.

Legal

Confidential and professional client communication is our priority, from managing appointments to handling initial inquiries.

Medical

Ensure patients receive prompt assistance with expert scheduling and urgent inquiry management, leaving you free to focus on care.

Property Management

Streamline property-related communication, from tenant inquiries to maintenance requests, with skilled support at your side.

Real Estate

Capture every opportunity by ensuring no inquiry is missed and property viewings are effortlessly scheduled.

Small Business

Deliver a polished and professional experience to your customers with seamless call handling and personalized support.

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Get in touch

Have questions? Contact us today to see how Virtual HQ can elevate your business. Our friendly team is ready to help.