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Drive growth and customer engagement with a Toll-Free 1800 Number

1800 numbers enhance engagement by providing a toll-free, portable, nationwide answer solution - driving more inbound sales calls while reducing barriers for customer support assistance.

Free for Australian
fixed line calls

Nationwide
Reach

Enhanced Customer
Experience

Over 17,000 Australian Businesses Trust Virtual HQ

1800 number

Want to Stand Out? Let Us Help!

Are your competitors offering toll-free access while you’re missing out on calls? Businesses without an 1800 number risk appearing less accessible and customer-focused, leading to lost leads and dissatisfaction. Customers value convenience, and offering them toll-free communication can set your business apart.

With Virtual HQ’s 1800 number service, you can make it easier for customers to reach you while demonstrating exceptional service. A toll-free 1800 number elevates your professional image and ensures seamless communication nationwide. Sign up for a 1800 number and let us answer and handle your calls 24/7 365 days of the year while you concentrate on growing sales and delivering exceptional levels of customer service.
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WHY Virtual HQ

Why Work With Virtual HQ For 1800 Numbers

Toll Free Connection

Make it effortless for customers to reach you, with a toll-free number, reducing friction and so driving more sales and superior customer service.

Enhanced Brand Image

Stand out with a professional 1800 number that enhances your reputation and builds trust. Look national, act local!

Fast Activation

Start using your 1800 number within minutes, ensuring your business remains accessible nationwide. Month to month, cancel any time.

Custom Call Management

Route calls to specific teams or locations, ensuring every customer receives the best support. Driving sales & resolving issues fast.

Comprehensive Reports

Gain valuable insights into customer interactions and marketing campaigns with real-time call tracking and analytics.

Flexible Integration

Pair your 1800 number with virtual reception or call answering services for a seamless customer experience. Never miss another call.
PRICING

1800 Number Pricing

Please note: 1800 phone numbers must be purchased with one of our live answering or automated answering services plans

Low Usage

$5
/month*

Includes:

Once off set up fee $25.00 *

Excess call surcharges of $0.10 per call for Message Express, $0.20 per call for Virtual Receptionist and $0.15 for My Assisant *

Only available with a call answering or automated messaging plan up to 100 calls or minutes per month

* Plus GST

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Moderate Usage

$20
/month*

Includes:

Once off set up fee $25.00 *

Inclusive of calls we answer

Fair Use Policy Applies

Only available with a call answering or automated messaging plan up to 101 - 449 calls or minutes per month

* Plus GST

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High Usage

$40
/month*

Includes:

Once off set up fee $25.00 *

Inclusive of calls we answer

Fair use policy applies

Only available with a call answering or automated messaging plan with 450 or more calls or minutes per month

* Plus GST

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Getting Started

Getting started is easy. Simply sign-up to a Virtual Receptionist 7-day free trial. You will be instantly allocated a local number based on the state chosen (02 Sydney, 03 Melbourne, 07 Brisbane, 08 Perth and Adelaide etc).

If you would like to use 1300 or 1800 numbers or a local number in a particular local town or region, call us on 1300 885 830 and we’ll set that up for you. Tell our customer service team to upgrade you to your chosen call answering service subscription.

Free Trial

Start a Virtual Receptionist
Free Trial

Upgrade

Upgrade to a Call Answering
Service Subscription

Details

Provide us with relevant details to handle 
call exactly the way you require

Ready To Test Our Answering Services For Free?

Experience the benefits of a full-time receptionist without the overhead. Our virtual receptionists provide professional call handling and admin support. Try it free for 7 days!
Australian Receptionists
No Lock in contract
24/7 Answering Service
Claim Your Free Trial
about virtual hq

Helping Businesses For Over 20 Years

For more than two decades, Virtual HQ has been a leading provider of toll-free communication solutions, offering Australian businesses reliable 1800 number services. Founded by Mike Davison, Virtual HQ specialises in helping businesses enhance their customer service and accessibility with professional and easy-to-use toll-free numbers.

Under the leadership of Mike and Emma Davison, our team is dedicated to providing fast, hassle-free 1800 number setups, ensuring your customers can reach you at no cost to them. Whether you’re focused on delivering exceptional service or expanding your reach, Virtual HQ’s 1800 number services offer the professionalism and flexibility to elevate your business.
Learn More About Virtual HQ

fAQs

Frequently Asked Questions About Our 1800 Numbers
What is a 1800 number?
An 1800 number is a toll-free national number that allows customers to call your business without incurring any costs, making it easier for them to contact you.
What is the difference between a 1300 and a 1800 number?
The main difference is the cost to the caller: 1300 numbers charge customers a local call rate, while 1800 numbers are completely toll-free for the caller.
Can I get additional numbers for my business, including 1800 numbers?
Yes, you can add multiple numbers, including 1800 numbers, to suit your business needs. These numbers can help establish a national presence or cater to specific states.
Is my 1800 number exclusive to my business?
Yes, your 1800 number will be dedicated to your business. You can advertise it or use it alongside other numbers to ensure maximum accessibility.
How do I set up an 1800 number with Virtual HQ?
1800 numbers are available with a Live Call Answering, Virtual Receptionist, or Automated Messaging plan. Once set up, your number will be active and ready for use within minutes.
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Contact us

Please fill in your details below, and we’ll get back to you as soon as possible. If your matter is urgent, please call us on 1300 885 830.
Enquiry Form
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