PROPERTY MANAGEMENT ANSWERING SERVICE
Is Managing Calls Overwhelming Your Property Management Team? Let Us Help!
Handling tenant inquiries while juggling maintenance requests, rent collection, and new tenant prospects can be overwhelming. Many property management firms struggle to balance these demands, resulting in decreased tenant satisfaction and potential property issues.
Virtual HQ provides professional property management answering services designed to support your business. Our skilled receptionists handle calls, manage tenant inquiries, and coordinate maintenance requests to ensure seamless communication. Focus on effectively managing properties while we help enhance your efficiency and strengthen tenant relationships.
Why Virtual HQ
Why Trust Virtual HQ To Answer Your Calls
24/7 Professional Call Handling
We ensure every call is answered promptly and professionally, never missing an opportunity or emergency.
Tenant Care and Satisfaction Management
We address tenant inquiries and concerns with care, helping to maintain high satisfaction levels while reducing your workload.
Emergency Response Coordination
Our team follows your specific protocols to handle urgent property issues, providing timely and reliable action around the clock.
Integrated New Lead Capture
Save up to 70% on overhead costs compared to hiring in-house receptionists, without compromising on service quality.
Cost-Effective Staffing Solution
Save up to 70% on overhead costs compared to hiring in-house receptionists, without compromising on service quality.
Scalable Support For Business Growth
As your portfolio grows, our service scales effortlessly to support your expanding needs while preserving your existing resources.
AFTER HOURS ANSWERING SERVICE
Missing Opportunities After Hours? Let Us Help!
Are crucial calls slipping through the cracks outside of regular business hours? Many businesses struggle to maintain 24/7 availability, leading to lost opportunities, dissatisfied customers, and a competitive disadvantage. Without an after-hours call answering service, your business risks losing valuable leads to competitors who are always accessible.
Virtual HQ provides a professional after-hours phone answering service to keep your business open around the clock. Our skilled team handles calls, manages emergencies, and captures leads while you’re off the clock. With our reliable after-hours support, you can enhance customer satisfaction, strengthen your competitive edge, and ensure no opportunity is missed.
How it works
How Our Answering Service Works
Free Trial
Put us To The Test With A 7 Day Free Trial
Activate
Quick Set up And Activate Your Account
Setup
Customise Your Service To Fit Your Needs
Divert
Forward your Calls For Prompt Responses
Upgrade
Easily Scale Your Plan As Your Needs Grow
About Virtual HQ
Supporting Australian businesses for over 20 years
For over two decades, Virtual HQ has empowered Australian businesses with virtual address and receptionist services, helping them thrive in today’s dynamic workspace environment. Founded by Mike Davison in 2007, Virtual HQ was built on a visionary approach to addressing the evolving communication needs of businesses. In 2020, his daughter Emma joined the business, bringing strategic leadership and a passion for innovation, driving the company to embrace new technologies and reimagine its role in the modern professional landscape.
Virtual HQ offers two core services: virtual address solutions, providing businesses with a professional presence, and virtual receptionist services, offering seamless call handling with no lock-in contracts. Guided by values of integrity, collaboration, and excellence, our mission is to deliver flexible support that simplifies operations, fosters trust, and empowers businesses to grow.
