Australian Virtual Assistant Service for Seamless Call Support

VIRTUAL ASSISTANT SERVICES

Need Expert Help To Manage Your Business Tasks?

Balancing customer enquiries, administrative tasks, and daily operations can quickly become overwhelming. Many businesses struggle to maintain efficiency, resulting in missed opportunities, delayed responses, and mounting stress.

Virtual HQ offers professional virtual assistant services tailored to your business needs. Our Australian team is available 24/7 to handle tasks like call answering, lead capture, order processing, and payment handling. Whether you need ongoing support or short-term assistance, we ensure smooth operations, exceptional customer experiences, and more time for you to focus on growing your business.

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Why Virtual HQ

Why Trust A Virtual HQ Assistant For Your Business

Australian Assistants

Your calls are always answered by experienced Australian virtual assistants who understand your market and represent your business professionally.

Personalised Approach

We tailor our approach to your business needs, using personalised scripts and workflows to ensure seamless integration into your daily operations.

24/7 Availability

Enjoy 24/7 round-the-clock support from our team of virtual assistants, ensuring that at all times your business stays connected and responsive to your customers.

Technology Integration

We integrate with your company's technology, CRMs, and other systems to ensure a smooth data flow and effortless task management.

Flexible Plans

No lock-in contracts or hidden fees-our month-to-month plans allow you to scale your services up or down as your business needs change during the year.

Focus On Growth

Delegate time-consuming tasks to our expert team, freeing you to focus on strategy, innovation, and growing your business.

Pricing

We Provide A Range Of Virtual Assistant Packages

Most Popular

MyAssistant /
MyDiary

$49/mo^*

Includes:

Pay as you go

$2.99 per minute*

My Assistant initial set up fee from $50*

My Diary initial set up fee from $99*

Free local number

Add a 1800 or 1300 number from $5/mth *

Free email messaging

Free voicemail to email

* Plus GST

Learn More

Most Popular

MyAssistant 20 /
MyDiary 20

$100/mo^*

Includes:

20 minutes per month

Excess minutes $2.99 per minute*

My Assistant initial set up fee from $50*

My Diary initial set up fee from $99*

Free local number

Add a 1800 or 1300 number from $5/mth *

Free email messaging

Free voicemail to email

* Plus GST

Learn More

Most Popular

MyAssistant 50 /
MyDiary 50

$175/mo^*

Includes:

50 minutes per month

Excess minutes $2.99 per minute*

My Assistant initial set up fee from $50*

My Diary initial set up fee from $99*

Free local number

Add a 1800 or 1300 number from $5/mth *

Free email messaging

Free voicemail to email

* Plus GST

Learn More

For Larger Plans Click GET IN TOUCH Below

Get in touch

Ready To Put Virtual HQ To The Test?

Experience the difference Virtual HQ can make. Sign up for your free 7-day trial today and let Virtual HQ answer your calls

Australian Receptionists

No Lock in Contract

24/7 Answering Service

Claim your Free Trial

Testimonials

What Our Clients Say About Our Answering Services

The Virtual Receptionist Live Answering Service is an invaluable asset to my business. Running a small business means you have to wear lot of hats. Your service has allowed me to take back control of my incoming calls. I found myself losing up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond. My clients are always impressed with the service and often comment on how professionally their calls are answered.

Tim Donovan
Director / Support – Real Advantage Solutions

The Virtual Receptionist Live Answering Service is an invaluable asset to my business. Running a small business means you have to wear lot of hats. Your service has allowed me to take back control of my incoming calls. I found myself losing up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond. My clients are always impressed with the service and often comment on how professionally their calls are answered.

Tim Donovan
Director / Support – Real Advantage Solutions

The Virtual Receptionist Live Answering Service is an invaluable asset to my business. Running a small business means you have to wear lot of hats. Your service has allowed me to take back control of my incoming calls. I found myself losing up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond. My clients are always impressed with the service and often comment on how professionally their calls are answered.

Tim Donovan
Director / Support – Real Advantage Solutions

How it works

How Call Answering Works
In 5 Simple Steps

STEP 1

Free Trial

Experience our service risk-free with a tailored trial for your business needs.

STEP 2

Activate

Quickly set up your account and start benefiting from expert call handling.

STEP 3

Setup

We customize our service to fit your company’s unique requirements.

STEP 4

Divert

Simply forward your calls to us, ensuring every customer receives prompt attention.

STEP 5

Upgrade

Easily scale your plan as your business grows and demands increase.

About Virtual HQ

20 Years Answering Calls For Australian Business

Virtual HQ has been a leader in call answering services for over 20 years, founded by Mike Davison, who recognized the need for tailored communication solutions for businesses. With a focus on professionalism and efficiency, our team is dedicated to enhancing your business’s image by ensuring every call is answered promptly and courteously.

Under the innovative leadership of Mike and his daughter Emma, we have built a skilled team of receptionists trained to handle diverse client needs. Our commitment to quality service and customized solutions has made us the preferred choice for businesses across Australia, allowing you to focus on what matters most while we manage your calls seamlessly

Learn more about Virtual HQ

FAQs

Frequently Asked Questions About Our Virtual Assistant Service

What tasks can Virtual HQ's virtual assistants handle for my business?

Our virtual assistants can manage a variety of tasks, including call answering, lead capture, order processing, payment handling, appointment scheduling, and updating your CRM or webforms.

Are your virtual assistants based in Australia?

Yes, all our virtual assistants are experienced professionals based in Australia, ensuring a true representation of your business and understanding of the local market.

Is there a minimum contract period for your services?

No, we offer flexible month-to-month subscriptions with no lock-in contracts or cancellation fees, allowing you to scale services up or down as your business needs change.

Can your virtual assistants integrate with my existing CRM or appointment scheduling software?

Absolutely. Our team is experienced in working with various CRMs and scheduling platforms, ensuring seamless integration and efficient workflow management

How quickly can I get started with Virtual HQ's virtual assistant services?

We offer a quick setup process, with the service tailored to your business needs, allowing you to experience within minutes if your set up is straight forward. Where scripts are more complex setup will be longer.