APPOINTMENT SCHEDULING

Struggling with Scheduling and Missed Appointments? Let Us Help!

Keeping track of appointments while managing your daily tasks can be overwhelming. Missed bookings, double scheduling, and disorganised calendars not only waste your valuable time but can also frustrate clients and impact your professional reputation. Without effective diary management, productivity and client satisfaction can suffer.

Virtual HQ offers professional diary management services to keep your schedule on track. Our experienced virtual receptionists handle appointment bookings and manage your calendar, ensuring your day runs smoothly. Focus on what matters most while we reduce no-shows, improve efficiency, and optimize your time.

Why Virtual HQ

Here's Why Virtual HQ is the Trusted Choice To Manage Your Diary

Efficient Appointments

We streamline your scheduling process, reducing conflicts and ensuring optimal use of your valuable time.

Australian Receptionists

Your calls are always handled by experienced professionals based in Australia, ensuring a genuine reflection of your business.

Calendar Integration

We seamlessly integrate with your existing tools, providing easy access and updates to your schedule anytime, anywhere.

Personalized Greetings for Your Inbound Callers

Set personalized greetings to create a welcoming first impression, consistently reinforcing your brand’s identity with every interaction.

Customized Scheduling Rules

We follow your specific instructions for bookings, ensuring appointments align with your preferences and business needs.

Client Information Management

We collect and organize essential client details, helping you prepare effectively for each appointment.

Pricing

We Provide A Range Of Diary Management Packages

MyDiary

$45/mo*

Includes:

Pay as you go

$2.99 per minute*

Initial Setup From $99*

Free local number

Add a 1800 or 1300 number from $5/mth *

Free email messaging

* Plus GST

Most Popular

MyDiary 20

$100/mo*

Includes:

20 minutes per month

Excess minutes $2.99 per minute*

Initial Setup From $99*

Free local number

Add a 1800 or 1300 number from $5/mth *

Free email messaging

* Plus GST

MyDiary 50

$175/mo*

Includes:

50 calls per month

Excess minutes $2.99 per minute*

Initial Setup From $99*

Free local number

Add a 1800 or 1300 number from $5/mth *

Free email messaging

* Plus GST

For Larger Plans Click GET IN TOUCH Below

Ready To Test Virtual HQ?

Experience the difference Virtual HQ can make. Sign up for your free 7-day trial today and let Virtual HQ answer your calls

Australian Receptionists

No Lock in Contract

24/7 Answering Service

Testimonials

What Our Clients Say About Our Answering Services

The Virtual Receptionist Live Answering Service is an invaluable asset to my business. Running a small business means you have to wear lot of hats. Your service has allowed me to take back control of my incoming calls. I found myself losing up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond. My clients are always impressed with the service and often comment on how professionally their calls are answered.

Tim Donovan
Director / Support – Real Advantage Solutions

The Virtual Receptionist Live Answering Service is an invaluable asset to my business. Running a small business means you have to wear lot of hats. Your service has allowed me to take back control of my incoming calls. I found myself losing up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond. My clients are always impressed with the service and often comment on how professionally their calls are answered.

Tim Donovan
Director / Support – Real Advantage Solutions

The Virtual Receptionist Live Answering Service is an invaluable asset to my business. Running a small business means you have to wear lot of hats. Your service has allowed me to take back control of my incoming calls. I found myself losing up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond. My clients are always impressed with the service and often comment on how professionally their calls are answered.

Tim Donovan
Director / Support – Real Advantage Solutions

How it works

How Call Answering Works
In 5 Simple Steps

STEP 1

Free Trial

Experience our service risk-free with a tailored trial for your business needs.

STEP 2

Activate

Quickly set up your account and start benefiting from expert call handling.

STEP 3

Setup

We customize our service to fit your company’s unique requirements.

STEP 4

Divert

Simply forward your calls to us, ensuring every customer receives prompt attention.

STEP 5

Upgrade

Easily scale your plan as your business grows and demands increase.

About Virtual HQ

20 Years Answering Calls For Australian Business

Virtual HQ has been a leader in call answering services for over 20 years, founded by Mike Davison, who recognized the need for tailored communication solutions for businesses. With a focus on professionalism and efficiency, our team is dedicated to enhancing your business’s image by ensuring every call is answered promptly and courteously.

Under the innovative leadership of Mike and his daughter Emma, we have built a skilled team of receptionists trained to handle diverse client needs. Our commitment to quality service and customized solutions has made us the preferred choice for businesses across Australia, allowing you to focus on what matters most while we manage your calls seamlessly

FAQs

Frequently Asked Questions About Our Diary Management Service

Yes, we integrate with most calendar and scheduling tools, making it seamless to manage your appointments without disrupting your workflow.
Our virtual receptionists can schedule and reschedule appointments, manage cancellations, and even take payments using your preferred software. We support a large number of third-party appointment booking tools and CRMs, ensuring seamless integration with your existing systems.
Yes, most calls are handled by our Australian team. We also provide overflow support during busy periods to ensure no call is missed.
Yes, our service operates 24/7, so we can book and manage appointments even outside of your regular business hours.
Yes, we are equipped to manage last-minute changes, ensuring your calendar stays updated and your clients are informed promptly.
INDUSTRIES WE SERVE

Expert phone answering and virtual office address solutions designed to meet the unique needs of businesses across a range of industries.

Allied Health

Simplify patient care with expert support for managing inquiries, scheduling, and follow-ups, ensuring your practice runs smoothly.

Contractors

Stay organized with a team that handles client inquiries, job bookings, and updates, keeping you on top of every project.

Corporate

Maintain a professional image with reliable call management, message handling, and tailored communication support.

Dental

Enhance patient experiences with empathetic and efficient scheduling, and query management.

Legal

Confidential and professional client communication is our priority, from managing appointments to handling initial inquiries.

Medical

Ensure patients receive prompt assistance with expert scheduling and urgent inquiry management, leaving you free to focus on care.

Property Management

Streamline property-related communication, from tenant inquiries to maintenance requests, with skilled support at your side.

Real Estate

Capture every opportunity by ensuring no inquiry is missed and property viewings are effortlessly scheduled.

Small Business

Deliver a polished and professional experience to your customers with seamless call handling and personalized support.

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Get in touch

Have questions? Contact us today to see how Virtual HQ can elevate your business. Our friendly team is ready to help.