Automated Receptionist

Choose The Right Automated Answering Service For Your Business

Stay Connected Anywhere with Call Divert

Ensure you never miss an important call by redirecting incoming calls to the device of your choice. Perfect for on-the-go professionals.

  • Instant Setup: Get started quickly with easy activation.

  • National Reach: Present a consistent number across Australia.

  • 24/7 Availability: tay reachable anytime, anywhere, with uninterrupted connectivity

  • Flexible Options: Tailor call diversion settings to suit your business needs.

Expand Your Reach with Affordable 1300 Numbers

1300 numbers allow your business to portray a professional national presence, offering affordable call costs shared between you and your customers

  • Professional Image: Build Credibility with a consistent, nationwide contact number

  • Shared Costs: Keep call costs low (your customers only pay the cost of a local call)

  • Flexible Routing: Redirect calls to different locations based on time or region.

  • Nationwide Access: Allow customers to reach you from anywhere in Australia.

Why Virtual HQ

Discover Why Virtual HQ Leads The Way In Automated Answering Services

24/7 Availability

Keep your business reachable at all times with round-the-clock automated support, ensuring you never miss an important customer call.

Reliable Technology

Depend on advanced systems to ensure no call or message is ever missed, providing peace of mind and uninterrupted communication.

Cost Effective

Reduce costs while maintaining professional call handling with automated services, eliminating the need for additional staff or resources.

Scalable Options

Easily upgrade or customise your plan to match your business needs, allowing for flexibility as your company grows or changes.

Fast Activation

Set up your automated answering service quickly and start receiving calls instantly, with minimal disruption to your business operations.

Integrated Solutions

Connect services like call divert and voicemail to email for seamless communication, offering a complete solution to your call handling needs.

Pricing

Choose The Right Automated Plan For Your Business

Call Divert

$20/mo*

Includes:

Free local number
(numbers available anywhere in Australia)

Pay as you go

Diverted calls $0.20 per minute*

Month to month plan, cancel any time

* Plus GST

Call transfer to international dependent upon country, please ask for details

Standard

$20/mo*

Includes:

200 minutes per month

Excess minutes $0.15 per minute*

Free local number
(numbers available anywhere in Australia)

All messages sent by email included

Month to month plan, cancel any time

* Plus GST

Lite

$5/mo*

Includes:

Pay as you go

Excess minutes $0.15 per minute*

Free local number
(numbers available anywhere in Australia)

All messages sent by email included

Month to month plan, cancel any time

* Plus GST

*All prices are excluding GST and our Terms and Conditions

Testimonials

What Our Clients Say About Our Answering Services

The Virtual Receptionist Live Answering Service is an invaluable asset to my business. Running a small business means you have to wear lot of hats. Your service has allowed me to take back control of my incoming calls. I found myself losing up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond. My clients are always impressed with the service and often comment on how professionally their calls are answered.

Tim Donovan
Director / Support – Real Advantage Solutions

The Virtual Receptionist Live Answering Service is an invaluable asset to my business. Running a small business means you have to wear lot of hats. Your service has allowed me to take back control of my incoming calls. I found myself losing up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond. My clients are always impressed with the service and often comment on how professionally their calls are answered.

Tim Donovan
Director / Support – Real Advantage Solutions

The Virtual Receptionist Live Answering Service is an invaluable asset to my business. Running a small business means you have to wear lot of hats. Your service has allowed me to take back control of my incoming calls. I found myself losing up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond. My clients are always impressed with the service and often comment on how professionally their calls are answered.

Tim Donovan
Director / Support – Real Advantage Solutions

About Virtual HQ

20 Years Answering Calls For Australian Business

Virtual HQ has been a leader in call answering services for over 20 years, founded by Mike Davison, who recognized the need for tailored communication solutions for businesses. With a focus on professionalism and efficiency, our team is dedicated to enhancing your business’s image by ensuring every call is answered promptly and courteously.

Under the innovative leadership of Mike and his daughter Emma, we have built a skilled team of receptionists trained to handle diverse client needs. Our commitment to quality service and customized solutions has made us the preferred choice for businesses across Australia, allowing you to focus on what matters most while we manage your calls seamlessly

Learn more about Virtual HQ 

FAQs

Frequently Asked Questions About Our Automated Phone Answering Service

An automated answering service uses technology to handle incoming calls by providing pre-recorded messages and options for callers. It ensures your business remains accessible 24/7 without requiring live staff.

An automated receptionist greets callers with a recorded message and provides options, such as leaving a voicemail, being redirected, or accessing other services like call divert. This helps streamline communication and manage calls efficiently.

Automated answering services ensure 24/7 availability, reduce costs by eliminating the need for additional staff, and integrate seamlessly with other services like call divert and voicemail to email for complete communication support.

Yes, automated receptionist services can be integrated with call divert, voicemail to email, and other Virtual HQ solutions to provide a comprehensive communication system tailored to your needs.

Automated answering is ideal for businesses that want to maintain professional communication without staffing a receptionist. It’s perfect for small businesses, remote teams, or companies looking for cost-effective 24/7 call handling.

See more FAQs 

Get in touch

Have questions? Contact us today to see how Virtual HQ can elevate your business. Our friendly team is ready to help.