Leverage Virtual Reception Services To Grow Billings For Your Accounting Firm

Boost satisfaction and streamline communication with our experienced accounting answering service. Let us handle your calls while you focus on serving your clients.

Australian
Receptionists

24/7 Phone
Answering

No-Commitment 7
Day Free Trial

free 7 day trial

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Theses Accountants Trust Our Answering Services

an accounting virtual receptionist doing her job

Accounting Answering Service

Struggling To Balance Work With Answering Calls?

For many accountants, tax time and busy periods often result in missed inquiries, frustrated clients, and lost opportunities. These challenges can hinder your firm’s growth and damage its reputation.

Whether you are a traditional accounting firm providing tax and audit services, bookkeeping, financial planning, wealth management, superannuation, SMSF, payroll, budgeting, or management consulting services, our live virtual receptionists will answer calls exactly the way you require—it's so real that clients will think our receptionists are sitting in your physical offices.

At Virtual HQ, we provide answering services tailored to your practice. Our professional receptionists expertly manage calls, schedule appointments, and capture leads—ensuring you never miss a vital opportunity. Let us handle the phones while you focus on meeting your clients’ financial needs. Improve your firm’s efficiency and watch your business grow seamlessly with Virtual HQ by your side.

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WHY Virtual HQ

Here's Why Accountants Choose Virtual HQ To Answer Their Phones

24/7 Availability

Never miss important calls, even during tax season. We're here to assist your clients around the clock.

Appointment Scheduling

We can integrate with your calendar to manage client appointments efficiently, saving you time and effort.

Secure Information Handling

Our trained staff protect sensitive financial data, ensuring client trust and privacy at all times.

Cost-Effective Reception Solution

Enjoy professional communication (even if just as an overflow in peak periods) at a fraction of the cost of hiring additional resources

Scalable During Tax
Season

Easily adjust our support to handle increased call volumes during your busiest periods, ensuring no call goes unanswered.

Flexible Support for Tax Season

Overwhelmed during tax season? Our flexible, no lock-in services let you scale up support when needed, ensuring your clients are always well-served.

Focus On Clients Instead of Answering The Phone!

Boost your accounting firm's efficiency with our specialised answering service. Try our free 7-day trial

24/7 Answering Service

Australian Receptionists

No Lock in contract

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TESTIMONIALS

What Our Clients Say...

We have been with Virtual HQ for a year now and cannot speak highly enough about your answering service. The girls are always prompt, professional and take the information we request. Having a 'receptionist' gives our business that next level of professionalism we wanted without the overhead. Do your business a favour and call the Virtual HQ team today.

Linda Cartella - Business Manager, Brisco Roofing

You have been excellent to deal with - competent, efficient and professional.The 24 hour service you provide is cost efficient, and has enabled us to have high quality 'real person' engagement with our customers, ensuring we convey a high level of professionalism to the market. In the real estate business, the first point of contact with potential new customers is always critical.

Peter J Cahill - Managing Director, Domain Hill Property Group

Our Smart Group uses your reception and premium office services in most Australian states. We find it a very effective way to ensure that calls and correspondence for Smart Group companies are handled consistently on a nation-wide basis. Changes within the group, as companies are added or new operating locations established are easily dealt with and online access to receptionist scripts enables immediate changes to be made toreflect new activities.

James Kelaher - Director, Smartnet

The Virtual Receptionist Live Answering Service is an invaluable asset to my business. Running a small business means you have to wear lot of hats. Your service has allowed me to take back control of my incoming calls. I found myself losing up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond. My clients are always impressed with the service and often comment on how professionally their calls are answered.

Tim Donovan - Director / Support, Real Advantage Solutions

You continue to be a great addition and support to our business. The ability to have the phone answered professionally whilst giving our staff the freedom to be away from the office on other income generating ventures is fantastic. I do not know of a better system. Keep doing what you are doing!

Ross McCorkell - Director, FHG Healthcare and Commercial Furniture

I am extremely happy with the service as I do not have a full time receptionist. So the beauty of your Live Answering Service, given I travel a lot is that it is not location specific so I can receive my calls and messages where ever I am.

David Patmore - Director, Vision Training International

HOW IT WORKS

How Our Accounting Answering Service Works

Step 1

Free Trial

Test our services with a 7-day free trial and experience the benefits.

Step 2

Activate

Sign up and activate your account quickly and hassle-free.

Step 3

Set Up

Provide your preferences so we can tailor our service.

Step 4

Divert

Redirect your phone calls to us for seamless communication.

Step 5