PAY PER CALL ANSWERING

Are Missed Calls Costing Your Business Opportunities? Let Us Help!

For businesses, every missed call represents a potential missed sale or frustrated customer. Managing incoming calls while focusing on core operations can be a challenge, especially during busy periods. Without a reliable solution, your business risks losing valuable opportunities and damaging its reputation.

Virtual HQ offers a flexible Pay Per Call answering service tailored to your business needs. Pay only for the calls we handle while our professional receptionists provide seamless communication, capture leads, and deliver exceptional customer service. Focus on growing your business while we ensure every call is answered promptly and professionally.

Why Virtual HQ

Discover How Virtual HQ's Pay Per Call Answering Optimises Your Budget

Cost-Effective Solution

Only pay for the calls we handle, providing a budget-friendly option for businesses of all sizes.

No Long-Term Commitment

Enjoy the flexibility of our service without being tied to lengthy contracts, adapting as your business needs change.

Professional Call Handling

Our trained receptionists represent your brand professionally, ensuring high-quality customer interactions on every call.

Scalable Service

Easily scale up or down based on your call volume, perfect for businesses with fluctuating call patterns.

Detailed Billing

Receive transparent, itemised billing for the calls we answer, allowing for easy tracking and budgeting.

24/7 Availability

Access our service whenever you need it, providing round-the-clock coverage without the cost of full-time staff.

Pricing

Explore Our Range Of Pay As You Go Answering Packages

Message Express

$25/mo*

Includes:

Pay as you go

$2.50 per call*

No set up fee

Free local number

Add a 1800 or 1300 number from $5/mth *

Free email messaging

Free voicemail to email

* Plus GST

Virtual Receptionist

$33/mo*

Includes:

Pay as you go

$3.89 per call*

No set up fee

Free local number

Add a 1800 or 1300 number from $5/mth *

Free email messaging

Free voicemail to email

* Plus GST

MyAssistant /
 MyDiary

$49/mo*

Includes:

Pay as you go

$2.99 per minute*

No set up fee

Free local number

Add a 1800 or 1300 number from $5/mth *

Free email messaging

Free voicemail to email

* Plus GST

For Larger Plans Click GET IN TOUCH Below

Try Our Pay Per Call Answering Service for Free

Experience the flexibility and professionalism of our Pay Per Call service. Sign up today for a 7-day free trial and never miss an opportunity again

Australian Receptionists

No Lock in Contract

24/7 Answering Service

Testimonials

What Our Clients Say About Our Answering Services

The Virtual Receptionist Live Answering Service is an invaluable asset to my business. Running a small business means you have to wear lot of hats. Your service has allowed me to take back control of my incoming calls. I found myself losing up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond. My clients are always impressed with the service and often comment on how professionally their calls are answered.

Tim Donovan
Director / Support – Real Advantage Solutions

The Virtual Receptionist Live Answering Service is an invaluable asset to my business. Running a small business means you have to wear lot of hats. Your service has allowed me to take back control of my incoming calls. I found myself losing up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond. My clients are always impressed with the service and often comment on how professionally their calls are answered.

Tim Donovan
Director / Support – Real Advantage Solutions

The Virtual Receptionist Live Answering Service is an invaluable asset to my business. Running a small business means you have to wear lot of hats. Your service has allowed me to take back control of my incoming calls. I found myself losing up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond. My clients are always impressed with the service and often comment on how professionally their calls are answered.

Tim Donovan
Director / Support – Real Advantage Solutions

How it works

How Call Answering Works
In 5 Simple Steps

STEP 1

Free Trial

Experience our service risk-free with a tailored trial for your business needs.

STEP 2

Activate

Quickly set up your account and start benefiting from expert call handling.

STEP 3

Setup

We customize our service to fit your company’s unique requirements.

STEP 4

Divert

Simply forward your calls to us, ensuring every customer receives prompt attention.

STEP 5

Upgrade

Easily scale your plan as your business grows and demands increase.

About Virtual HQ

20 Years Answering Calls For Australian Business

Virtual HQ has been a leader in call answering services for over 20 years, founded by Mike Davison, who recognized the need for tailored communication solutions for businesses. With a focus on professionalism and efficiency, our team is dedicated to enhancing your business’s image by ensuring every call is answered promptly and courteously.

Under the innovative leadership of Mike and his daughter Emma, we have built a skilled team of receptionists trained to handle diverse client needs. Our commitment to quality service and customized solutions has made us the preferred choice for businesses across Australia, allowing you to focus on what matters most while we manage your calls seamlessly

Learn more about Virtual HQ 

FAQs

Frequently Asked Questions About Our Pay Per Call Answering Service

Our professional receptionists answer calls on your behalf, and you’re only charged for the calls we handle. This ensures cost-effective and efficient communication support.

Yes, we work with you to create a personalised call script and handling protocol that aligns with your business needs and brand voice.

Absolutely! Our answering service operates 24/7, including weekends and public holidays, so your business is always accessible.

No, there’s no minimum or maximum call requirement. Our Pay Per Call service is fully flexible, designed to handle as many or as few calls as your business needs.

See more FAQs 

INDUSTRIES WE SERVE

Expert phone answering and virtual office address solutions designed to meet the unique needs of businesses across a range of industries.

Allied Health

Simplify patient care with expert support for managing inquiries, scheduling, and follow-ups, ensuring your practice runs smoothly.

Contractors

Stay organized with a team that handles client inquiries, job bookings, and updates, keeping you on top of every project.

Corporate

Maintain a professional image with reliable call management, message handling, and tailored communication support.

Dental

Enhance patient experiences with empathetic and efficient scheduling, and query management.

Legal

Confidential and professional client communication is our priority, from managing appointments to handling initial inquiries.

Medical

Ensure patients receive prompt assistance with expert scheduling and urgent inquiry management, leaving you free to focus on care.

Property Management

Streamline property-related communication, from tenant inquiries to maintenance requests, with skilled support at your side.

Real Estate

Capture every opportunity by ensuring no inquiry is missed and property viewings are effortlessly scheduled.

Small Business

Deliver a polished and professional experience to your customers with seamless call handling and personalized support.

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Get in touch

Have questions? Contact us today to see how Virtual HQ can elevate your business. Our friendly team is ready to help.