TEMPORARY RECEPTIONISTS

Need Short-Term Call Support During Busy Times?

Struggling to manage increased call volumes or staffing shortages during peak times? Many businesses face challenges maintaining service levels when their in-house team is unavailable, resulting in missed calls, frustrated customers, and lost opportunities.

Virtual HQ offers a flexible temporary answering service tailored to your short-term needs. Our professional receptionists are available 24/7 to handle calls, ensuring seamless communication and exceptional customer experiences. Whether it’s for staff absences, busy seasons, or special events, we’re here to provide reliable support, keeping your business running smoothly and professionally.

Why Virtual HQ

Here Is Why Virtual HQ Is The Best Choice For Your Temporary Answering Needs

Short-Term Coverage

Get professional call answering support for specific periods, ideal for holidays, staff absences, or seasonal peaks.

Quick Setup

We can have your temporary answering service up and running quickly, ensuring no disruption to your business communications.

Customised Scripts

We use tailored scripts that align with your brand voice, maintaining consistency in customer interactions.

Seamless Integration

Our service integrates smoothly with your existing processes, providing a natural extension of your team.

Flexible Duration

Choose the length of service that suits your needs, from a few days to several months, with easy extension options.

Business Continuity

Ensure uninterrupted communication with your clients during transitions or unexpected staff shortages.

Pricing

Explore Our Range Of Flexible Pricing Plans

More than 300 calls per month? Get in touch for a Message Express package based on your call volumes.

Ready To Have Your Calls Answered?

Experience the benefits of a full-time receptionist without the overhead. Our virtual receptionists provide professional call handling and admin support. Try it free for 7 days!

Australian Receptionists

No Lock in contract

24/7 Answering Service

Testimonials

What Our Clients Say About Our Answering Services

The Virtual Receptionist Live Answering Service is an invaluable asset to my business. Running a small business means you have to wear lot of hats. Your service has allowed me to take back control of my incoming calls. I found myself losing up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond. My clients are always impressed with the service and often comment on how professionally their calls are answered.

Tim Donovan
Director / Support – Real Advantage Solutions

The Virtual Receptionist Live Answering Service is an invaluable asset to my business. Running a small business means you have to wear lot of hats. Your service has allowed me to take back control of my incoming calls. I found myself losing up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond. My clients are always impressed with the service and often comment on how professionally their calls are answered.

Tim Donovan
Director / Support – Real Advantage Solutions

The Virtual Receptionist Live Answering Service is an invaluable asset to my business. Running a small business means you have to wear lot of hats. Your service has allowed me to take back control of my incoming calls. I found myself losing up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond. My clients are always impressed with the service and often comment on how professionally their calls are answered.

Tim Donovan
Director / Support – Real Advantage Solutions

How it works

How Call Answering Works
In 5 Simple Steps

STEP 1

Free Trial

Experience our service risk-free with a tailored trial for your business needs.

STEP 2

Activate

Quickly set up your account and start benefiting from expert call handling.

STEP 3

Setup

We customize our service to fit your company’s unique requirements.

STEP 4

Divert

Simply forward your calls to us, ensuring every customer receives prompt attention.

STEP 5

Upgrade

Easily scale your plan as your business grows and demands increase.

About Virtual HQ

20 Years Answering Calls For Australian Business

Virtual HQ has been a leader in call answering services for over 20 years, founded by Mike Davison, who recognized the need for tailored communication solutions for businesses. With a focus on professionalism and efficiency, our team is dedicated to enhancing your business’s image by ensuring every call is answered promptly and courteously.

Under the innovative leadership of Mike and his daughter Emma, we have built a skilled team of receptionists trained to handle diverse client needs. Our commitment to quality service and customized solutions has made us the preferred choice for businesses across Australia, allowing you to focus on what matters most while we manage your calls seamlessly

FAQs

Frequently Asked Questions About Our Temporary Answering Service

Our professional receptionists handle your calls during your specified timeframe, managing inquiries, taking messages, and forwarding urgent calls to keep your business running smoothly.
Absolutely! Virtual HQ’s temporary answering service is designed for flexibility, allowing you to use it only when needed—whether for a few days, weeks, or months.
Yes, we provide 24/7 coverage, including weekends and public holidays, ensuring your customers are always attended to.
Yes, most calls are handled by our Australian team. Overflow support is available to ensure no call is missed during busy periods.
Our service can be activated quickly, often within the same day. Once you provide your preferences, we’ll ensure seamless integration for your temporary call support needs.
INDUSTRIES WE SERVE

Expert phone answering and virtual office address solutions designed to meet the unique needs of businesses across a range of industries.

Allied Health

Simplify patient care with expert support for managing inquiries, scheduling, and follow-ups, ensuring your practice runs smoothly.

Contractors

Stay organized with a team that handles client inquiries, job bookings, and updates, keeping you on top of every project.

Corporate

Maintain a professional image with reliable call management, message handling, and tailored communication support.

Dental

Enhance patient experiences with empathetic and efficient scheduling, and query management.

Legal

Confidential and professional client communication is our priority, from managing appointments to handling initial inquiries.

Medical

Ensure patients receive prompt assistance with expert scheduling and urgent inquiry management, leaving you free to focus on care.

Property Management

Streamline property-related communication, from tenant inquiries to maintenance requests, with skilled support at your side.

Real Estate

Capture every opportunity by ensuring no inquiry is missed and property viewings are effortlessly scheduled.

Small Business

Deliver a polished and professional experience to your customers with seamless call handling and personalized support.

Our Latest Temporary Articles

January 29, 2026

Considering a residential address as a business address?

 READ MORE

January 29, 2026

Considering a residential address as a business address?

 READ MORE

January 29, 2026

Considering a residential address as a business address?

 READ MORE

Get in touch

Have questions? Contact us today to see how Virtual HQ can elevate your business. Our friendly team is ready to help.

Enquiry Form