CORPORATE ANSWERING SERVICE

Is Managing High Call Volumes Disrupting Your Corporate Productivity?

Struggling to balance a high volume of calls with maintaining productivity? Many corporate businesses face challenges in managing internal operations while keeping up with external communications, leading to missed opportunities and reduced client satisfaction. Over time, this can hinder your company’s growth and tarnish its reputation.

At Virtual HQ, we provide premium corporate answering services designed to meet your business needs. Our professional receptionists expertly handle calls, screen inquiries, and manage basic customer service tasks, ensuring smooth and reliable communication. Let us enhance your efficiency and strengthen client relationships while you focus on driving your company’s success.

Why Law Firms Choose VHQ

Here Is Why Over 17,000 Companies Trust Virtual HQ To Answer Their Phones

Everything your firm needs to present professionally, from a professional phone answering service for lawyers to a premium business address, all through one trusted provider.

Professional Business Call Management

Confidentiality is essential in legal practice. Every virtual receptionist is trained to handle confidential conversations professionally and in line with your preferences.

24/7 Global Availability

Our answering service keeps your office available outside business hours, ensuring urgent enquiries are never left unanswered.

Customised Call Screening

We follow your company’s preferred call handling script, collecting new matter enquiries, qualifying callers and capturing the information you need before returning the call. Reduce administration by having appointments scheduled and managed as part of your customised call handling process.

Every Call Professionally Answered

Your calls are answered in your company’s name by trained Australian receptionists. Our answering service ensures every caller is greeted professionally.

Scalable Reception Solution

Easily adjust our support to suit your needs, making it easy to handle increased call volumes during your busiest periods.

Reliable Client Engagement

Enhance client relationships with timely responses and professional interactions that reflect your brand values.

Ready to Streamline Your Corporate Communications?

Boost your company's efficiency with our professional answering service. Start your free 7-day trial and experience seamless business communication.

Australian Receptionists

No Lock in Contract

24/7 Answering Service

Testimonials

What our clients say

We have been with Virtual HQ for a year now and cannot speak highly enough about your answering service. The girls are always prompt, professional and take the information we request. Having a ‘receptionist’ gives our business that next level of professionalism we wanted without the overhead. Do your business a favour and call the Virtual HQ team today.

Linda Cartella
Business Manager, Brisco Roofing

You have been excellent to deal with – competent, efficient and professional.The 24 hour service you provide is cost efficient, and has enabled us to have high quality ‘real person’ engagement with our customers, ensuring we convey a high level of professionalism to the market. In the real estate business, the first point of contact with potential new customers is always critical.

Peter J Cahill
Managing Director, Domain Hill Property Group

Our Smart Group uses your reception and premium office services in most Australian states. We find it a very effective way to ensure that calls and correspondence for Smart Group companies are handled consistently on a nation-wide basis. Changes within the group, as companies are added or new operating locations established are easily dealt with and online access to receptionist scripts enables immediate changes to be made toreflect new activities.

James Kelaher
Director, Smartnet
How it works

How Our Virtual Receptionist for Law Firms Work

STEP 1

Free Trial

Put us To The Test With A 7 Day Free Trial

STEP 2

Activate

Quick Set up And Activate Your Account

STEP 3

Setup

Customise Your Service To Fit Your Needs

STEP 4

Divert

Forward your Calls For Prompt Responses

STEP 5

Upgrade

Easily Scale Your Plan As Your Needs Grow

About Virtual HQ

Supporting Australian businesses for over 20 years

For over two decades, Virtual HQ has empowered Australian businesses with virtual address and receptionist services, helping them thrive in today’s dynamic workspace environment. Founded by Mike Davison in 2007, Virtual HQ was built on a visionary approach to addressing the evolving communication needs of businesses. In 2020, his daughter Emma joined the business, bringing strategic leadership and a passion for innovation, driving the company to embrace new technologies and reimagine its role in the modern professional landscape.

Virtual HQ offers two core services: virtual address solutions, providing businesses with a professional presence, and virtual receptionist services, offering seamless call handling with no lock-in contracts. Guided by values of integrity, collaboration, and excellence, our mission is to deliver flexible support that simplifies operations, fosters trust, and empowers businesses to grow.

FAQs

Frequently Asked Questions About Our Corporate Answering Service

Our professional receptionists represent your company with courtesy and efficiency, enhancing your corporate image and ensuring no call goes unanswered.

Yes, our team is equipped to manage high call volumes efficiently, ensuring every client is attended to without delay.

The majority of calls are answered by our Australian team. Overflow support is provided by global offices to ensure fast response times.

Absolutely. We can integrate with most popular CRM systems to ensure seamless information flow and efficient call management.

Yes, our receptionists are available 24/7, including weekends and public holidays, so your business is always accessible to clients.

Our Latest Insights Into All Things Virtual

Get in touch

Have questions? Contact us today to see how Virtual HQ can elevate your business. Our friendly team is ready to help.

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