CHIROPRACTOR ANSWERING SERVICE

Are You Struggling To Balance Patient Care and Answering Phone Calls?

Are you finding it challenging to juggle patient care with a constant stream of incoming calls? Chiropractors often face missed inquiries during busy periods, leading to scheduling issues and potential patient churn, which can impact both your practice’s growth and patient satisfaction, which in turn might reduce referrals to your clinic.

At Virtual HQ, we offer chiropractic answering services tailored to your needs. Our experienced receptionists handle your calls, schedule appointments, and assist with patient enquiries, ensuring smooth communication. Let us take care of the details so you can focus on providing exceptional care and growing your practice.

Why Virtual HQ

Here's Why Virtual HQ Is The Trusted Choice For Chiropractic Answering Services

Expert Call Management

Our professional team handles patient inquiries with care and accuracy, ensuring your practice maintains a stellar reputation and builds trust.

24/7 Availability

Stay connected with your patients at all times. Whether it’s after hours, weekends, or public holidays, we’re here to ensure no call goes unanswered.

Appointment Scheduling

We seamlessly integrate with your scheduling system to manage patient appointments and re-scheduling efficiently, saving you time and effort, while maintaining excellent clinic relations.

Secure Information Handling

Enjoy the benefits of a professional reception service without the high overhead costs, allowing you to allocate resources more effectively to optimise patient outcomes.

Cost-Effective

Enjoy the benefits of a professional reception service without the high overhead costs, allowing you to allocate resources more effectively to optimise patient outcomes.

Emergency Call Prioritisation

We follow your established protocols to quickly identify, escalate, and address urgent matters, ensuring timely attention to critical patient needs.

Focus on Your Patients - Let Us Handle The Calls!

Enhance your chiropractic practice with our specialised answering service. Try it free for 7 days and see how we can improve your patient care.

Australian Receptionists

No Lock in Contract

24/7 Answering Service

Testimonials

What our clients say

We have been with Virtual HQ for a year now and cannot speak highly enough about your answering service. The girls are always prompt, professional and take the information we request. Having a ‘receptionist’ gives our business that next level of professionalism we wanted without the overhead. Do your business a favour and call the Virtual HQ team today.

Linda Cartella
Business Manager, Brisco Roofing

You have been excellent to deal with – competent, efficient and professional.The 24 hour service you provide is cost efficient, and has enabled us to have high quality ‘real person’ engagement with our customers, ensuring we convey a high level of professionalism to the market. In the real estate business, the first point of contact with potential new customers is always critical.

Peter J Cahill
Managing Director, Domain Hill Property Group

Our Smart Group uses your reception and premium office services in most Australian states. We find it a very effective way to ensure that calls and correspondence for Smart Group companies are handled consistently on a nation-wide basis. Changes within the group, as companies are added or new operating locations established are easily dealt with and online access to receptionist scripts enables immediate changes to be made toreflect new activities.

James Kelaher
Director, Smartnet
How it works

How Our Answering Service Works

STEP 1

Free Trial

Put us To The Test With A 7 Day Free Trial

STEP 2

Activate

Quick Set up And Activate Your Account

STEP 3

Setup

Customise Your Service To Fit Your Needs

STEP 4

Divert

Forward your Calls For Prompt Responses

STEP 5

Upgrade

Easily Scale Your Plan As Your Needs Grow

About Virtual HQ

Supporting Australian businesses for over 20 years

For over two decades, Virtual HQ has empowered Australian businesses with virtual address and receptionist services, helping them thrive in today’s dynamic workspace environment. Founded by Mike Davison in 2007, Virtual HQ was built on a visionary approach to addressing the evolving communication needs of businesses. In 2020, his daughter Emma joined the business, bringing strategic leadership and a passion for innovation, driving the company to embrace new technologies and reimagine its role in the modern professional landscape.

Virtual HQ offers two core services: virtual address solutions, providing businesses with a professional presence, and virtual receptionist services, offering seamless call handling with no lock-in contracts. Guided by values of integrity, collaboration, and excellence, our mission is to deliver flexible support that simplifies operations, fosters trust, and empowers businesses to grow.

FAQs

Frequently Asked Questions About Our Chiropractic Answering Service

Our professional receptionists handle your incoming calls, schedule appointments, and address patient inquiries. We integrate seamlessly with your practice management system to ensure a smooth process and no disruptions to your workflow.

Absolutely! With our diary management service, we can integrate with your practice’s scheduling software to book, reschedule, or cancel appointments as needed. Our team ensures accuracy and efficiency in managing your schedule.

Yes—most calls are answered by our team in Australia. For some plans, we also provide overflow support from our global offices, such as in New Zealand, the UK, and the US, during unexpected peaks in call volumes. This ensures your calls are answered promptly, reducing the risk of missed opportunities.

We prioritise maintaining an exceptional Average Speed of Answer (ASA), with calls typically answered in under 10 seconds. This commitment to speed and reliability sets us apart, ensuring your patients always receive timely support.

No problem! We can provide overflow support when your receptionist is busy, on lunch, on leave, or outside of normal business hours. Our service is flexible to your needs.

Yes, we follow your specific protocols to prioritise and escalate urgent calls, ensuring your patients receive the appropriate attention when needed.

Our Latest Insights Into All Things Virtual

Get in touch

Have questions? Contact us today to see how Virtual HQ can elevate your business. Our friendly team is ready to help.