Virtual HQ Categories
Understanding Virtual HQ’s unique location categories
Our business centres offer bronze, silver, gold, and diamond tiers, each tailored to suit your business’s needs
Virtual HQ Bronze
The mail doesn’t complain despite no view.
For Caitlin, who’s juggling work-from-home life and a growing business, Bronze offers the ideal solution. She doesn’t need a physical office, but Bronze gives her a professional business presence. With privacy, credibility, and flexibility, Caitlin can keep her home address private while still looking polished and trustworthy. ASIC-compliant and more professional than a PO Box, Bronze helps Caitlin receive mail and maintain her business image—all for minimal cost.
Virtual HQ Silver
Where professionalism meets practicality.
For Olly, running a business from home, Silver provides not just a virtual address, but the opportunity to meet clients in professional, well-equipped meeting rooms. Olly values the privacy and credibility Silver offers, allowing him to project a polished image without needing a full-time office. From secure mail handling to having a space for important face-to-face meetings, Silver ensures Olly’s business looks established and professional, all at a reasonable cost.
Virtual HQ Gold
First impressions count.
For Allie, Gold offers everything a business needs: a prestigious virtual address for receiving mail, ASIC registration, and marketing purposes, along with flexible access to meeting rooms and private offices. The reception desk staff greet clients when required, adding a professional touch. With expansive co-working spaces, breakout areas, and a polished, high-end environment, Gold ensures Allie’s business runs smoothly and maintains a sharp, credible image.
Virtual HQ Diamond
Where every detail is crafted for excellence.
For someone like Jono, who seeks an impressive business presence, Diamond offers the luxury and sophistication of a first-class office, but at the price of a virtual address. With opulent meeting rooms and modern, five-star facilities available on an ad-hoc basis, Jono enjoys all the prestige without the commitment of full-time space.
Answering Service Features
Explore What Is Included Within Each Of Our Answering Solutions
Whether you handle one call a day or a thousand, our live telephone answering services are designed to adapt to your business needs seamlessly
Features
Voicemail
to email
Voicemail
to Email Lite
Call
Divert
Live Australian Receptionists
7 Day Free Trial
Local number included
24 x 7 Service
Customised greetings
Email messages
Text messages
Additional contacts / team members / departments
Individual message settings and status for each contact
Instantly update call handling settings
Online Client Portal
Mobile App – iPhone & Android
Tailored Plan
Change plans at any time
Month to month, no long-term contracts, cancel anytime
Message details – name, number, reason for call
Warm Call Transfer
Cold Call Transfer
Ask more questions about your caller
Provide basic company information
Scripted Questions and Responses
Online Custom Forms Completed
Appointment Bookings / Diary Management
Bespoke Service
Features
Explore Our Automated Answering Solutions
Features
Voicemail
to email
Voicemail
to Email Lite
Call
Divert
Local number included
Expand nationally or regionally instantly with additional numbers – 1300, 1800, local (eg. 02, 03, 07, 08)
24 x 7 Service
Instantly update call handling settings
Online Client Portal
Mobile App – iPhone & Android
Tailored Plan
Change plans at any time
Month to month, no long-term contracts, cancel anytime
Customised recorded greetings
Email messages
Text messages
Additional contacts / team members / departments
Individual message settings and status for each contact
200 call minutes included per month
BUSINESS PHONE NUMBERS
Elevate Your Business Communication With A 1300, 1800 or Local Phone Number
Elevate your business communication with 1300, 1800, and local numbers designed to project professionalism and accessibility. A 1300 number, also known as a local call number, allows your business to receive calls nationally at local call rates, making it an affordable and practical choice. Meanwhile, 1800 numbers provide a free calling option for your customers, encouraging inquiries and increasing approachability.
Both 1300 and 1800 numbers offer significant advantages. They give your business a national presence, regardless of your physical location, and are easy for customers to remember, boosting the likelihood of receiving calls. Additionally, they enhance your brand’s professionalism and foster trust among potential customers.
Using Virtual HQ to host your 1300 or 1800 number is a cost-effective solution that simplifies your communication needs. All of our call answering service plans include a free local number, ensuring your business can start with a professional presence right away. If you need additional numbers, such as 1300, 1800, or more local numbers, you can easily add them to your plan at any time.
Features
Local number included with call answering service
Additional numbers – 1300, 1800, local (eg. 02, 03, 07, 08)
Instantly update call management settings
Online Client Portal
Mobile App – iPhone & Android
Change plans at any time
Month to month, no long-term contracts, cancel anytime
