CALL DIVERT SERVICES

Stay Connected Anywhere With A Call Divert Service

Finding it difficult to stay connected while running your business on the go? Many businesses face challenges in maintaining seamless communication, resulting in missed calls, delayed responses, and lost opportunities. Staying accessible is crucial for keeping customers happy and ensuring your business runs smoothly.

With Virtual HQ’s call divert service, you can do business anywhere while staying reachable at all times. Within minutes, we’ll set you up with a local (e.g., 02, 03, 07, 08) or national number (1300, 1800) and redirect calls to your landline, mobile, or even a call answering service. Whether you’re managing a remote team, attending meetings, or stepping away from your desk, our solutions keep you connected and professional no matter where you are.

Why Virtual HQ

What Are The Benefits Of Having A Call Divert Service

Instant Setup

Start receiving calls within minutes with a local or national number (e.g., 1300 or 1800), tailored to your business needs.

Customised Call Routing

Divert calls to any number of your choice—landline, mobile, or call answering service—ensuring uninterrupted connectivity.

Scalable Solutions

Expand your business into new markets with multiple virtual local numbers, creating a presence in multiple locations without the overheads

Real Time Management

Easily update call settings and access real-time call reports through our secure online portal or mobile app.

Trusted, Transparent Service

Enjoy peace of mind with no hidden fees, no security deposits, and a month-to-month contract you can cancel anytime.

Enhanced Brand Presence

Strengthen your professional image with the option to add a 1300 or 1800 number for a national brand presence.

Pricing

Explore Our Range Of Answering Service Packages

From small to large businesses and everything in between, we’ve got a scalable pricing plan that works for you. We offer a 7 day free trial on our basic packages, with no depostit or credit card needed. You can change your plan on demand, upgrade to a plan to suit your needs, or cancel it completely any time – it’s totally up to you.

In as little as five minutes we can start answering your calls for your company and our Australian receptionists are ready to add value from the first call.

For Larger Plans Click GET IN TOUCH Below

Ready To Test Our Answering Services For Free?

Experience the benefits of a full-time receptionist without the overhead. Our virtual receptionists provide professional call handling and admin support. Try it free for 7 days!

Australian Receptionists

No Lock in Contract

24/7 Answering Service

Testimonials

What Our Clients Say About Our Answering Services

The Virtual Receptionist Live Answering Service is an invaluable asset to my business. Running a small business means you have to wear lot of hats. Your service has allowed me to take back control of my incoming calls. I found myself losing up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond. My clients are always impressed with the service and often comment on how professionally their calls are answered.

Tim Donovan
Director / Support – Real Advantage Solutions

The Virtual Receptionist Live Answering Service is an invaluable asset to my business. Running a small business means you have to wear lot of hats. Your service has allowed me to take back control of my incoming calls. I found myself losing up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond. My clients are always impressed with the service and often comment on how professionally their calls are answered.

Tim Donovan
Director / Support – Real Advantage Solutions

The Virtual Receptionist Live Answering Service is an invaluable asset to my business. Running a small business means you have to wear lot of hats. Your service has allowed me to take back control of my incoming calls. I found myself losing up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond. My clients are always impressed with the service and often comment on how professionally their calls are answered.

Tim Donovan
Director / Support – Real Advantage Solutions

How it works

How Call Answering Works
In 5 Simple Steps

STEP 1

Free Trial

Experience our service risk-free with a tailored trial for your business needs.

STEP 2

Activate

Quickly set up your account and start benefiting from expert call handling.

STEP 3

Setup

We customize our service to fit your company’s unique requirements.

STEP 4

Divert

Simply forward your calls to us, ensuring every customer receives prompt attention.

STEP 5

Upgrade

Easily scale your plan as your business grows and demands increase.

About Virtual HQ

20 Years Answering Calls For Australian Business

Virtual HQ has been a leader in call answering services for over 20 years, founded by Mike Davison, who recognized the need for tailored communication solutions for businesses. With a focus on professionalism and efficiency, our team is dedicated to enhancing your business’s image by ensuring every call is answered promptly and courteously.

Under the innovative leadership of Mike and his daughter Emma, we have built a skilled team of receptionists trained to handle diverse client needs. Our commitment to quality service and customized solutions has made us the preferred choice for businesses across Australia, allowing you to focus on what matters most while we manage your calls seamlessly

FAQs

Frequently Asked Questions About Our Call Divert Services

Call divert allows you to forward incoming calls from your business number to another number, such as your mobile or landline, ensuring seamless communication regardless of your location
Yes, you can forward calls from your 1300 or 1800 number to any other phone number, providing flexibility for businesses that need a toll-free or professional presence.
Yes, via our customer portal app, you can instantly change the landing number your calls will be diverted to. Our customer service team is also able to make theses changes for you during business hours if that's easier.
Call divert services typically include a small monthly fee, with additional charges based on the duration of forwarded calls.
Our call divert services can be activated almost instantly. Once your account is set up, you can start diverting calls right away.
INDUSTRIES WE SERVE

Expert phone answering and virtual office address solutions designed to meet the unique needs of businesses across a range of industries.

Allied Health

Simplify patient care with expert support for managing inquiries, scheduling, and follow-ups, ensuring your practice runs smoothly.

Contractors

Stay organized with a team that handles client inquiries, job bookings, and updates, keeping you on top of every project.

Corporate

Maintain a professional image with reliable call management, message handling, and tailored communication support.

Dental

Enhance patient experiences with empathetic and efficient scheduling, and query management.

Legal

Confidential and professional client communication is our priority, from managing appointments to handling initial inquiries.

Medical

Ensure patients receive prompt assistance with expert scheduling and urgent inquiry management, leaving you free to focus on care.

Property Management

Streamline property-related communication, from tenant inquiries to maintenance requests, with skilled support at your side.

Real Estate

Capture every opportunity by ensuring no inquiry is missed and property viewings are effortlessly scheduled.

Small Business

Deliver a polished and professional experience to your customers with seamless call handling and personalized support.

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Get in touch

Have questions? Contact us today to see how Virtual HQ can elevate your business. Our friendly team is ready to help.