About Virtual HQ

Supporting Australian businesses for over 20 years

For over two decades, Virtual HQ has empowered Australian businesses with virtual address and receptionist services, helping them thrive in today’s dynamic workspace environment. Founded by Mike Davison in 2007, Virtual HQ was built on a visionary approach to addressing the evolving communication needs of businesses. In 2020, his daughter Emma joined the business, bringing strategic leadership and a passion for innovation, driving the company to embrace new technologies and reimagine its role in the modern professional landscape.

Virtual HQ offers two core services: virtual address solutions, providing businesses with a professional presence, and virtual receptionist services, offering seamless call handling with no lock-in contracts. Guided by values of integrity, collaboration, and excellence, our mission is to deliver flexible support that simplifies operations, fosters trust, and empowers businesses to grow.

Our Story

From Family Roots to Industry Leadership

At Virtual Headquarters, our focus is clear: to empower Australian businesses with exceptional virtual support services that enhance efficiency, professionalism, and growth

2025 marks a new era for Virtual HQ. We have innovated internally to redefine our position in the marketplace. We see a growing demand for our virtual address and phone answering service as more Aussies look to start their own business and integrate work as part of a lifestyle.

As I take the business forward, I am driven by a commitment to fostering a culture of collaboration, innovation and continuous improvement. I believe in leading by example, empowering our team to take initiative, and celebrating both our individual and collective achievements. This will help sustain our shared dedication to providing exceptional levels of customer service while maintaining strong relationships with our key stakeholders and business centres.

I look forward to an exciting future ahead and building Virtual Headquarters into something extraordinary.

Virtual HQ Values

At Virtual HQ Our Values Drive How We Do Business And Life

Our values are the foundation of everything we do. In a rapidly evolving flexible workspace industry, these principles guide us to deliver exceptional service and build lasting connections. As businesses adapt to new ways of working, our commitment to integrity, collaboration, and innovation ensures we stay aligned with our clients’ needs. By focusing on solutions, empowering our team, and maintaining the highest standards of quality, we help businesses navigate change with confidence. Our values aren’t just words—they’re a promise to our clients and a reflection of how we shape the future of work.

Customer Experience At The Forefront

We strive to delight every customer, offering professional, personalised virtual services that enhance your business’s efficiency and reputation.

Collective Brilliance Within Our Team

We value each team member’s unique contributions and celebrate every achievement, fostering a culture of collaboration and growth.

Empower Ourselves And Our Customers

We encourage and enable all staff to take ownership of processes, confidently make decisions, grow, thrive, and truly love what they do.

Take Pride in Delivering Exceptional Quality

Excellence in service is at the heart of what we do, built on a foundation of transparent, honest relationships that foster trust and long-term success with clients and partners.

Passion and purpose drive us forward

We embrace creativity, innovation and continuous improvement, driving meaningful progress and ensuring every action aligns with our mission.

Focus on solutions, not problems

We promote proactive problem solving, resilience, and a mindset that seeks to find answers- evolving with the needs of modern business.

“The future of flexible work is here. Your success inspires us, and the future excites us. We’re proud to represent your business with integrity, purpose and a vision for tomorrow’s workspace”

– EMMA, VIRTUAL HEADQUARTERS

Virtual HQ has been providing virtual support services to Australian businesses for over 20 years

With two decades of experience, Virtual HQ has been the trusted partner for businesses across Australia. Our comprehensive virtual services are designed to enhance your professional presence and streamline your operations.

60+

60+

Over 60 locations across Australia

15000

15000

15,000 clients served with our Virtual Address and Virtual Reception Services

20yrs

20yrs

Providing virtual office services to Australian businesses for over 20 years