Our Professional Diary Management Services Will Streamline Your Schedule

Fill up your diary with appointments by never missing calls and letting Virtual HQ manage the appointment setting process. We'll take your calls so you can see clients.

Efficient
Scheduling

Reduced
No-Shows

Integration With
Your Tools

These Companies Trust Us To Manage Their Diary

A woman with glasses and a headset smiles, representing a professional Diary Management Answering Service.
Appointment Scheduling

Struggling with Scheduling and Missed Appointments? Let Us Help!

Keeping track of appointments while managing your daily tasks can be overwhelming. Missed bookings, double scheduling, and disorganised calendars not only waste your valuable time but can also frustrate clients and impact your professional reputation. Without effective diary management, productivity and client satisfaction can suffer.

Virtual HQ offers professional diary management services to keep your schedule on track. Our experienced virtual receptionists handle appointment bookings and manage your calendar, ensuring your day runs smoothly. Focus on what matters most while we reduce no-shows, improve efficiency, and optimize your time.

A woman with glasses and a headset smiles, representing a professional Diary Management Answering Service.
WHY Virtual HQ

Here's Why Virtual HQ is the Trusted Choice To Manage Your Diary

Efficient Appointments

We streamline your scheduling process, reducing conflicts and ensuring optimal use of your valuable time.

Australian Receptionists

Your calls are always handled by experienced professionals based in Australia, ensuring a genuine reflection of your business.

Calendar Integration

We seamlessly integrate with your existing tools, providing easy access and updates to your schedule anytime, anywhere.

Personalized Greetings for Your Inbound Callers

Set personalized greetings to create a welcoming first impression, consistently reinforcing your brand’s identity with every interaction.

Customized Scheduling Rules

We follow your specific instructions for bookings, ensuring appointments align with your preferences and business needs.

Client Information Management

We collect and organize essential client details, helping you prepare effectively for each appointment.
PRICING

We Provide A Range Of Diary Management Packages

MyDiary

$49
/month*

Includes:

Pay as you go

$2.99 per minute*

Initial Setup From $99*

Free local number

Add a 1800 or 1300 number from $5/mth *

Free email messaging

Free voicemail to email

* Plus GST

MOST POPULAR

MyDiary 20

$95
/month*

Includes:

20 minutes per month

Excess minutes $2.99 per minute*

Initial Setup From $99*

Free local number

Add a 1800 or 1300 number from $5/mth *

Free email messaging

Free voicemail to email

* Plus GST

MyDiary 50

$165
/month*

Includes:

50 minutes per month

Excess minutes $2.99 per minute*

Initial Setup From $99*

Free local number

Add a 1800 or 1300 number from $5/mth *

Free email messaging

Free voicemail to email

* Plus GST

For Larger Plans Click GET IN TOUCH Below

Ready To Test Virtual HQ?

Experience the difference Virtual HQ can make. Sign up for your free 7-day trial today and let Virtual HQ answer your calls
Australian Receptionists
No Lock in contract
24/7 Answering Service
TESTIMONIALS

What Our Clients Say

We have been with Virtual HQ for a year now and cannot speak highly enough about your answering service. The girls are always prompt, professional and take the information we request. Having a 'receptionist' gives our business that next level of professionalism we wanted without the overhead. Do your business a favor and call the Virtual HQ team today.
Linda Cartella - Business Manager, Brisco Roofing
You have been excellent to deal with - competent, efficient and professional. The 24-hour service you provide is cost efficient and has enabled us to have high quality 'real person' engagement with our customers, ensuring we convey a high level of professionalism to the market. In the real estate business, the first point of contact with potential new customers is always critical.
Peter J Cahill - Managing Director, Domain Hill Property Group
Our Smart Group uses your reception and premium office services in most Australian states. We find it a very effective way to ensure that calls and correspondence for Smart Group companies are handled consistently on a nation-wide basis. Changes within the group, as companies are added or new operating locations established are easily dealt with and online access to receptionist scripts enables immediate changes to be made to reflect new activities.
James Kelaher - Director, Smartnet
The Virtual Receptionist Live Answering Service is an invaluable asset to my business. Running a small business means you have to wear lot of hats. Your service has allowed me to take back control of my incoming calls. I found myself losing up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond. My clients are always impressed with the service and often comment on how professionally their calls are answered.
Tim Donovan - Director / Support, Real Advantage Solutions
You continue to be a great addition and support to our business. The ability to have the phone answered professionally whilst giving our staff the freedom to be away from the office on other income generating ventures is fantastic. I do not know of a better system. Keep doing what you are doing!
Ross McCorkell - Director, FHG Healthcare and Commercial Furniture
I am extremely happy with the service as I do not have a full-time receptionist. So, the beauty of your Live Answering Service, given I travel a lot is that it is not location specific so I can receive my calls and messages wherever I am.
David Patmore - Director, Vision Training International
HOW IT WORKS

5 Simple Steps To Streamline Your Scheduling

Step 1

Initiate

Experience our service risk-free with a tailored trial for your call answering needs.
Step 2

Activate

Quickly set up your account and start benefiting from expert appointment management.
Step 3

Set Up

We customize our service to fit your unique scheduling requirements.
Step 4

Divert

Simply connect your calendar with our system, ensuring seamless appointment booking.
Step 5

Upgrade

Easily scale your plan as your business grows and scheduling demands increase.
Step 1

Free Trial

Experience our service risk-free with a tailored trial for your call answering needs.
Step 2

Activate

Quickly set up your account and start benefiting from expert appointment management.
Step 3

Set Up

We customise our service to fit your unique scheduling requirements.
Step 4

Divert

We customize our service to fit your unique scheduling requirements.
Step 5

Upgrade

Easily scale your plan as your business grows and scheduling demands increase.
about virtual hq

Streamlining Schedules For Over 20 Years

Virtual HQ is led by Mike and Emma Davison, a father-daughter team with more than two decades of experience in professional call handling and scheduling solutions. Mike’s business expertise and Emma’s innovative approach to communication have shaped our diary management services to meet the unique needs of busy professionals.

We understand the challenges of managing appointments, reducing no-shows, and keeping schedules organized. Our team has helped countless Australian businesses streamline their calendars, enhance client satisfaction, and improve overall efficiency. With Virtual HQ, you can focus on growing your business while we handle your diary management with care and precision.

fAQs

Frequently Asked Questions About Our Diary Management Service
Can you integrate with my existing scheduling software?
Yes, we integrate with most calendar and scheduling tools, making it seamless to manage your appointments without disrupting your workflow.
How does your diary management service work?
Our virtual receptionists can schedule and reschedule appointments, manage cancellations, and even take payments using your preferred software. We support a large number of third-party appointment booking tools and CRMs, ensuring seamless integration with your existing systems.
Will my calls be answered by Australian receptionists?

Yes, most calls are handled by our Australian team. We also provide overflow support during busy periods to ensure no call is missed.

Is the service available after hours?
Yes, our service operates 24/7, so we can book and manage appointments even outside of your regular business hours.
Can the service handle last-minute changes or cancellations?
Yes, we are equipped to manage last-minute changes, ensuring your calendar stays updated and your clients are informed promptly.
INDUSTRIES

Some Of The Industires We Manage Diaries For

Allied Health

Effortlessly coordinate patient appointments, ensuring no scheduling conflicts and maximizing your practice’s efficiency.

Contractors

Streamline job scheduling and client bookings, allowing you to focus on delivering quality services without logistical headaches.

Corporate

Maintain a polished and professional schedule, ensuring every meeting and appointment is managed with precision and ease.

Dental

Simplify patient bookings and manage appointment scheduling, ensuring your practice runs smoothly and efficiently.

Legal

Coordinate consultations, court appearances, and client meetings with ease, keeping your firm’s operations on track.

Medical

Efficiently manage patient schedules and streamline appointment coordination, enhancing the care experience for everyone.

Property Management

Schedule property inspections, maintenance tasks, and client meetings, ensuring all appointments are organised and stress-free.

Real Estate

Book inspections, appraisals, and client consultations with ease, helping you stay on top of your property schedule.

Small Business

Keep your business running smoothly by ensuring all appointments and commitments are managed with precision and professionalism.

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