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Only Pay For What You Use With Our Pay Per Call Answering Service

Enjoy professional call handling without fixed costs. Our pay-as-you-go service ensures you get expert support precisely when you need it.

Cost-Effective
Solution

Scalable
Service

No Long Term
Committment

Over 17,000 Australian Businesses Trust Virtual HQ To Answer Their Phones

Pay Per Call Answering

Are Missed Calls Costing Your Business Opportunities? Let Us Help!

For businesses, every missed call represents a potential missed sale or frustrated customer. Managing incoming calls while focusing on core operations can be a challenge, especially during busy periods. Without a reliable solution, your business risks losing valuable opportunities and damaging its reputation.

Virtual HQ offers a flexible Pay Per Call answering service tailored to your business needs. Pay only for the calls we handle while our professional receptionists provide seamless communication, capture leads, and deliver exceptional customer service. Focus on growing your business while we ensure every call is answered promptly and professionally.

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WHY Virtual HQ

Discover How Virtual HQ's Pay Per Call Answering Optimises Your Budget

Cost-Effective Solution

Only pay for the calls we handle, providing a budget-friendly option for businesses of all sizes.

No Long-Term Commitment

Enjoy the flexibility of our service without being tied to lengthy contracts, adapting as your business needs change.

Professional Call Handling

Our trained receptionists represent your brand professionally, ensuring high-quality customer interactions on every call.

Scalable Service

Easily scale up or down based on your call volume, perfect for businesses with fluctuating call patterns.

Detailed Billing

Receive transparent, itemised billing for the calls we answer, allowing for easy tracking and budgeting.

24/7 Availability

Access our service whenever you need it, providing round-the-clock coverage without the cost of full-time staff.
PRICING

Explore Our Range Of Pay As You Go Answering Packages

Message Express

$25
/month*

Includes:

Pay as you go

$2.40/call*

No set up fee

Free local number

Add a 1800 or 1300 number from $5/mth *

Free email messaging

Free voicemail to email

* Plus GST

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Virtual Receptionist

$33
/month*

Includes:

Pay as you go

$3.79 per call*

No set up fee

Free local number

Add a 1800 or 1300 number from $5/mth *

Free email messaging

Free voicemail to email

* Plus GST

START FREE TRIAL

MyAssistant /
MyDiary

$49
/month*

Includes:

Pay as you go

$2.99 per minute*

No set up fee

Free local number

Add a 1800 or 1300 number from $5/mth *

Free email messaging

Free voicemail to email

* Plus GST

START FREE TRIAL

For Larger Plans Click GET IN TOUCH Below

Try Our Pay Per Call Answering Service for Free

Experience the flexibility and professionalism of our Pay Per Call service. Sign up today for a 7-day free trial and never miss an opportunity again
Australian Receptionists
No Lock in contract
24/7 Answering Service
Claim Your Free Trial
TESTIMONIALS

What Our Clients Say

We have been with Virtual HQ for a year now and cannot speak highly enough about your answering service. The girls are always prompt, professional and take the information we request. Having a 'receptionist' gives our business that next level of professionalism we wanted without the overhead. Do your business a favour and call the Virtual HQ team today.
Linda Cartella - Business Manager, Brisco Roofing
You have been excellent to deal with - competent, efficient and professional.The 24 hour service you provide is cost efficient, and has enabled us to have high quality 'real person' engagement with our customers, ensuring we convey a high level of professionalism to the market. In the real estate business, the first point of contact with potential new customers is always critical.
Peter J Cahill - Managing Director, Domain Hill Property Group
Our Smart Group uses your reception and premium office services in most Australian states. We find it a very effective way to ensure that calls and correspondence for Smart Group companies are handled consistently on a nation-wide basis. Changes within the group, as companies are added or new operating locations established are easily dealt with and online access to receptionist scripts enables immediate changes to be made toreflect new activities.
James Kelaher - Director, Smartnet
The Virtual Receptionist Live Answering Service is an invaluable asset to my business. Running a small business means you have to wear lot of hats. Your service has allowed me to take back control of my incoming calls. I found myself losing up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond. My clients are always impressed with the service and often comment on how professionally their calls are answered.
Tim Donovan - Director / Support, Real Advantage Solutions
You continue to be a great addition and support to our business. The ability to have the phone answered professionally whilst giving our staff the freedom to be away from the office on other income generating ventures is fantastic. I do not know of a better system. Keep doing what you are doing!
Ross McCorkell - Director, FHG Healthcare and Commercial Furniture
I am extremely happy with the service as I do not have a full time receptionist. So the beauty of your Live Answering Service, given I travel a lot is that it is not location specific so I can receive my calls and messages where ever I am.
David Patmore - Director, Vision Training International
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HOW IT WORKS

How To Get Started With Our Pay Per Call Answering Service

Step 1

Free Trial

Experience our service risk-free with a tailored trial for your business needs.
Step 2

Activate

Quickly set up your account and start benefiting from our flexible call handling.
Step 3

Set Up

We customise our service to fit your company's unique requirements.
Step 4

Divert

Simply forward your calls to us, paying only for the calls we handle.
Step 5

Upgrade

Easily scale your usage as your business grows, without long-term commitments.
Step 1

Free Trial

Experience our service risk-free with a tailored trial for your business needs.
Step 2

Activate

Quickly set up your account and start benefiting from our flexible call handling.
Step 3

Set Up

We customize our service to fit your company's unique requirements.
Step 4

Divert

Simply forward your calls to us, paying only for the calls we handle.
Step 5

Upgrade

Easily scale your usage as your business grows, without long-term commitments.
about virtual hq

Supporting Australian Businesses For 20 Years

For over 20 years, Virtual HQ has been at the forefront of professional call handling, helping businesses of all sizes stay connected and capture every opportunity. Founded by Mike Davison, our mission has always been to deliver flexible and reliable answering services that adapt to the unique needs of our clients.

Under the leadership of Mike and Emma Davison, Virtual HQ has developed a Pay Per Call answering service that ensures businesses only pay for the calls we handle—offering a cost-effective solution without compromising on professionalism. Our Australian team of skilled receptionists provides seamless communication, helping you maintain a strong connection with your customers while focusing on growing your business.
Learn More About Virtual HQ

fAQs

Frequently Asked Questions About Our Pay Per Call Answering Service
How does the Pay Per Call answering service work?
Our professional receptionists answer calls on your behalf, and you’re only charged for the calls we handle. This ensures cost-effective and efficient communication support.
Can I customise how my calls are answered?
Yes, we work with you to create a personalised call script and handling protocol that aligns with your business needs and brand voice.
Is the service available after hours?
Absolutely! Our answering service operates 24/7, including weekends and public holidays, so your business is always accessible.
Will my calls be answered by Australian receptionists?
Yes, most calls are handled by our Australian team, ensuring professional and localised service. Overflow support is available during peak periods to ensure no call is missed.
Is there a minimum or maximum number of calls required?
No, there’s no minimum or maximum call requirement. Our Pay Per Call service is fully flexible, designed to handle as many or as few calls as your business needs.
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INDUSTRIES

Industries We Serve with Pay-Per-Call Answering Services

Allied Health

Pay only for calls answered, ensuring cost-effective patient communication and improved care standards.
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Contractors

Handle client inquiries efficiently without committing to full-time answering services—perfect for project-based work.
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Corporate

Scale your communication needs with a flexible pay-per-call model, ideal for fluctuating demand.
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Dental

Manage appointment bookings and patient inquiries cost-effectively during busy or off-peak periods.
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Legal

Maintain client trust with professional call handling, paying only for the calls we manage.
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Medical

Ensure patient calls are answered promptly without overcommitting to unnecessary expenses.
LEARN MORE

Property Management

Keep tenants happy by handling calls effectively, paying only for actual interactions.
LEARN MORE

Real Estate

Capture every property inquiry and lead with a service that scales as you need it.
LEARN MORE

Small Business

Save money while maintaining a professional image, paying only for the calls your business receives.
LEARN MORE

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