A registered office address is your company’s official legal headquarters. It’s the location shown on the government register, where the Australian Securities and Investments Commission (ASIC) and other authorities deliver all formal notices. By law, this must be a real, physical street address in Australia (never a PO Box), with someone available during business hours to accept documents. Failing to provide or maintain the right address could lead to missed deadlines, penalties or even deregistration.

For solo founders, home-based ventures, remote-first teams, and ambitious start-ups, the question isn’t just, “What is a registered office address?”, but it’s how to meet ASIC’s legal requirements, protect your privacy and maintain a professional image without signing an expensive office lease.

I work from home or remotely. Is there a problem with using my home or PO Box as a Registered Office Address?

It’s a common scenario: You’re running your business from the spare bedroom, kitchen table or a co-working space. So why not just use your home address as the registered office?

Your residential address goes public

As soon as you list your home as your registered office, it becomes a matter of public record. Anyone can search the ASIC company register and find your address. That includes cold-callers, sales reps, random mailers, and in some cases, disgruntled customers. It also opens the door (literally) to unexpected visitors. For many, this is more than just an inconvenience. It’s a serious privacy concern.

PO Boxes aren’t allowed. Ever.

ASIC is clear: a registered office address must be a real, physical street address in Australia. PO Boxes, virtual mailboxes or vague ‘locations’ will be rejected, which can delay registration and risk early non-compliance.

You must be contactable during business hours

The rules don’t just stop at the address itself, and ASIC’s registered office address requirements are strict. Someone must be present during standard business hours to receive documents, such as legal notices or compliance correspondence. Working odd hours, travelling, or simply missing a delivery could mean missing important legal documents.

A real-world example

Consider Steve, the sole trader who lists his apartment as the registered office. While he’s out at a client job, a time-sensitive ASIC review notice arrives. He misses it, the deadline passes, and his business cops a fine. Worse still, if he’d tried to list a PO Box instead, ASIC would’ve rejected the application outright.

Virtual Headquarters makes it simple.

With our Registered Office Address Service, you get a compliant, professional Australian street address: one that’s accepted by ASIC and staffed during business hours. Your home stays private, your mail is professionally handled, and you never risk missing an important notice again.

Can I use a virtual office address as my registered office?

This is one of the most common questions for remote-first and online businesses. The legal answer? Yes, absolutely, if it meets ASIC’s criteria. ASIC does allow the use of a virtual office registered business address, provided it satisfies the following:

• Physical Australian street address (not a PO Box)
• Staffed in business hours (someone must be present to receive documents)
• Occupier consent: If your company doesn’t lease the premises, the occupier must provide written consent (included when you use a registered office address provider like Virtual HQ)

You can find these requirements listed on ASIC’s official site.

Virtual headquarters meets all ASIC criteria

We’re not just a mailbox or online forwarding service. Every Virtual HQ location is a real, staffed business centre across Australia, designed to make compliance simple from day one. 

• Real street addresses: Choose from over 50 Australian business centre locations.
• Staffed offices: Receptionists are present within business hours to receive, sign for, and securely handle legal documents and mail.
• Occupier consent: Provided upon request, Virtual HQ issues the correct signed occupier’s consent letter that meets ASIC’s requirements.
• Mail notification: You’re alerted the moment important mail arrives, and can request scanning or forwarding anywhere in Australia.

Browse locations nationwide, with full street addresses and service tier details, and activate online.

What does ASIC require from a registered office?

Under Section 142, Corporations Act 2001, your registered office address must:

• Be a physical street address in Australia (no PO Boxes, no ‘virtual only’ or online-only services). ASIC Company Address Guide.
• Be staffed/attended during standard business hours (usually 9 am – 5 pm, Monday to Friday).
• If you don’t lease/own the address, provide a signed occupier consent letter if requested by ASIC. See official details.
• Lodge an address change within 14 days using ASIC Form 484. The change becomes effective 7 days after lodgement or later, as stated.

Missing these steps can mean late fees, fines, or even deregistration. That’s why a reputable registered office address provider is vital for compliance, especially as you scale.

What’s the difference between a registered office vs principal place of business?

While it’s easy to confuse the two, the distinction is important when it comes to compliance. See the table below for clarity:

Still unsure? Consider this simple analogy:

• Registered office: Your company’s ‘official letterbox’ for governments/lawyers/ASIC notifications.
• Principal place of business: Where your actual work, trading, or team operations physically happen, even if that’s a serviced or virtual office.

Examples:

• An e-commerce startup: registered office is a Virtual HQ CBD location (for ASIC), principal place of business is a suburban warehouse.
• A consultant with no physical premises: both addresses can be a Virtual HQ site if staff and actual business activities align.

Check out our guide on ASIC compliance for more explanation.

What’s at stake if you make a mistake?

Starting off on the wrong foot with your registered office address can create real, lasting problems. Here’s why:

1. Missed notices and legal action: If no one is present to accept deliveries, you might miss a legal notice, statutory demand or ASIC warning, which can proceed in your absence, leading to fines, frozen bank accounts, or default judgements.

• ASIC fines and penalties: Failing to notify ASIC of a change inregistered office address within 14 days can result in penalties under the Corporations Act 2001. Persistent breaches may put your company’s future at risk.

1. Company deregistration: If ASIC or the government can’t contact you through your registered office, your company can be struck off the register, even if you’re still trading.
2. Damaged credibility: Potential clients or investors check the ASIC register. Seeing a PO Box or residential apartment raises questions about your professionalism and legitimacy.

Sleep easy knowing any important mail that arrives at our business centres is handled your way: collect in person, have it scanned and emailed or have it forwarded directly to you. Learn more about our mail handling and reception services.

How does Virtual Headquarters make compliance seamless?

Virtual Headquarters stands out as a registered office address service designed for businesses that operate virtually, scale flexibly, and demand total peace of mind. Here’s how we help:

• National presence, zero lease hassle: 

• Choose from 50+ addresses: CBD, suburban, regional
• Every address is a professional business centre, fully staffed
• Your chosen location determines its tier based on the prestige of the building and the available facilities

• Four service tiers for every budget and stage:

• Bronze: Core mail handling and ASIC compliance
• Silver: Add access to meeting rooms
• Gold:Add co-working, hot desks and private offices
• Diamond: Add luxury facilities and services 

Find and compare all pricing/tiers at a glance. 

• Simple, self-serve website:

• Instantly filters addresses, service levels, or cities using our scroll-and-compare platform
• See every rate, location and inclusion side-by-side

• Fast, ASIC-compliant activation

• Hit ‘buy now’, upload your ID, receive immediate confirmation and welcome call
• Occupier consent letter provided on request for ASIC

• Secure mail handling and notifications:

• All mail received or signed for by trained staff
• Mail can be scanned, held, or forwarded per your instructions
• Alerts can be sent immediately upon the arrival of any official document

• Tailored add-ons

• Live phone answering, call divert, diary management and more, helping you look bigger and stay available, even if you’re the only employee
• Drop in for meeting rooms or hot-desking, as needed (pay only when you use them)

• Trusted, local, family-run

• We’re an Australian, family-owned business, not an add-on to overseas serviced office chains. You’ll deal with a local team that understands compliance and values long-term client success.

• Who we serve: 

• We power compliance and presence for a range of industries, from tech startups and professional services to trades and consultancies. See the Industries we serve for more information.

What if my address changes? What do I do next?

From moving cities and address upgrades to restructuring, the address change process is straightforward when you’re with Virtual HQ. Here’s how to change a registered office address:

• Contact Virtual HQ: We’ll advise you of your subscription options, supply a new occupier consent if required, and confirm details instantly.
• Log in to ASIC Connect: Use your company account.
• Prepare Form 484: Fill in the ‘change inregistered office address’ section, attaching the new consent letter if required.
• Lodge within 14 days: You have 14 days to notify ASIC of the move. The new address takes effect 7 days after lodgement or a specified later date.
• We receive your mail: When mail arrives at your new virtual office location, our business centre staff will handle it exactly as per your instructions.

More detailed information: Change the business registered address

How much does using a registered business address cost compared to leasing a physical office space?

Leasing a physical office, simply to satisfy ASIC address rules, can run to thousands of dollars per month, and then there are these factors to consider:

• Bonds, utilities, cleaning, insurance 
• Fit-out and technology setup
• Receptionist salary

With Virtual HQ, you get a cheapregistered office address in a real, professional location, with all the compliance, mail handling and admin support you need.

• Choose a location in a tier, city, and the facilities you want
• Review all national locations or by city/region
• See pricing inclusions in one table
• No lock-in contracts, no hidden ‘auto-renewal’ traps

For small business owners, consultants, or growth-phase companies, using a virtual office as a registered business address gives total legitimacy and privacy at a fraction of the cost and risk. 

FAQs

Can I use a PO Box as my registered office?

No. ASIC requires a physical street address, never a PO Box.

Can a virtual office serve as both a registered office and the principal place of business?

Yes, provided the address is properly staffed and business activities align with ASIC requirements.

What is the ASIC deadline to update an address?

14 days for registered office; 28 days for principal place of business.

What happens if I don’t lodge the change in time?

You risk company fines, sanctions, or even deregistration.

Can I change addresses again later?

Yes, just be sure to notify ASIC each time within the required period.