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Never Miss A Call With Our Australian Virtual Receptionists

Enjoy the benefits of a full-time receptionist without the overhead. Our virtual receptionists provide a seamless, professional front for your business, handling calls, appointments, and more.

24/7
Availability

Australian
Receptionists

7 Day
Free Trial

These Companies Trust Our Virtual Receptionist Services

Virtual Reception

Are Missed Calls Costing You Customers?

Managing high call volumes while focusing on your core operations can be a challenge. Missed calls often mean missed opportunities, dissatisfied clients, and lost revenue. Without reliable call handling, your business may struggle to maintain a professional image and deliver exceptional service.

Virtual HQ offers expert virtual receptionist services to ensure no call goes unanswered. Our friendly, Australian receptionists (with overflow support to ensure a fast speed to answer) answer calls in your business name, handle inquiries, and take messages with care and professionalism. Focus on growing your business while we keep your communication seamless and your customers happy.
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WHY Virtual HQ

Discover Why Virtual HQ's Receptionists Are The Best Choice For Your Business

24/7 Availability

Our virtual receptionists are available around the clock, including after hours and weekends, to ensure your customers are always attended to.

Professional Call Handling

Impress your customers with friendly and professional receptionists who answer calls in your business name, providing a personal touch that builds trust.

Efficient Call Management

We efficiently manage call routing and forwarding, ensuring that important calls reach the right person promptly.

Lead Capture and Qualification

Our team gathers key details from callers, helping you prioritise high-value leads and improve your conversion rates.

Customised Call Scripts To Match Your Business

Tailor our call handling to align with your specific business needs, ensuring every interaction reflects your brand voice.

Cost-Effective Receptionist Solutions

Get the benefits of a full-time receptionist without the high costs of in-house staff, saving you time and money.
Virtual Receptionist Pricing

Transparent Pricing Tailored To Your Business

Standard

$33
/month*

Includes:

Pay as you go

$3.79 per call*

No set up fee

Free local number

Add a 1800 or 1300 number from $5/mth*

Free email messaging

Free voicemail to email

* Plus GST

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MOST POPULAR

Virtual Receptionist 20

$75
/month*

Includes:

20 calls per month

$3.99 per excess call*

No set up fee

Free local number

Add a 1800 or 1300 number from $5/mth*

Free email messaging

Free voicemail to email

* Plus GST

START FREE TRIAL

Virtual Receptionist 50

$185
/month*

Includes:

50 calls per month

$3.99 per excess call*

No set up fee

Free local number

Add a 1800 or 1300 number from $5/mth*

Free email messaging

Free voicemail to email

* Plus GST

START FREE TRIAL

For Larger Plans Click GET IN TOUCH Below

Ready To Put Our Virtual Receptionists To The Test?

Experience the benefits of a full-time receptionist without the overhead. Our virtual receptionists provide professional call handling and admin support. Try it free for 7 days!
Australian Receptionists
No Lock in contract
24/7 Answering Service
Claim Your Free Trial
TESTIMONIALS

What Our Clients Say

We have been with Virtual HQ for a year now and cannot speak highly enough about your answering service. The girls are always prompt, professional and take the information we request. Having a 'receptionist' gives our business that next level of professionalism we wanted without the overhead. Do your business a favour and call the Virtual HQ team today.
Linda Cartella - Business Manager, Brisco Roofing
You have been excellent to deal with - competent, efficient and professional.The 24 hour service you provide is cost efficient, and has enabled us to have high quality 'real person' engagement with our customers, ensuring we convey a high level of professionalism to the market. In the real estate business, the first point of contact with potential new customers is always critical.
Peter J Cahill - Managing Director, Domain Hill Property Group
Our Smart Group uses your reception and premium office services in most Australian states. We find it a very effective way to ensure that calls and correspondence for Smart Group companies are handled consistently on a nation-wide basis. Changes within the group, as companies are added or new operating locations established are easily dealt with and online access to receptionist scripts enables immediate changes to be made toreflect new activities.
James Kelaher - Director, Smartnet
The Virtual Receptionist Live Answering Service is an invaluable asset to my business. Running a small business means you have to wear lot of hats. Your service has allowed me to take back control of my incoming calls. I found myself losing up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond. My clients are always impressed with the service and often comment on how professionally their calls are answered.
Tim Donovan - Director / Support, Real Advantage Solutions
You continue to be a great addition and support to our business. The ability to have the phone answered professionally whilst giving our staff the freedom to be away from the office on other income generating ventures is fantastic. I do not know of a better system. Keep doing what you are doing!
Ross McCorkell - Director, FHG Healthcare and Commercial Furniture
I am extremely happy with the service as I do not have a full time receptionist. So the beauty of your Live Answering Service, given I travel a lot is that it is not location specific so I can receive my calls and messages where ever I am.
David Patmore - Director, Vision Training International
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FEATURES

Here is What's Included In Our Virtual Receptionist Service

Live Australian Receptionists

7 Day Free Trial

Local number included

24 x 7 Service

Customised greetings

Email messages

Text messages

Additional numbers – 1300, 1800, local (eg. 02, 03, 07, 08)

Additional contacts / team members / departments

Individual message settings and status for each contact

5 Steps

How To Get Started With Our Virtual Receptionist Service

Free Trial

Try our service risk-free with a tailored trial designed to meet your business needs.

Activate

Set up your account in minutes and start enjoying seamless call handling right away.

Set Up

We personalise our service to align with your specific communication goals and brand voice.

Divert

Forward your calls to us, ensuring every customer is greeted with professionalism and care.

Upgrade

Effortlessly adjust your plan to match your growing business and increased call demands.
Step 1

Free Trial

Try our service risk-free with a tailored trial designed to meet your business needs.
Step 2

Activate

Set up your account in minutes and start enjoying seamless call handling right away.
Step 3

Set Up

We personalize our service to align with your specific communication goals and brand voice.
Step 4

Divert

Forward your calls to us, ensuring every customer is greeted with professionalism and care.
Step 5

Upgrade

Effortlessly adjust your plan to match your growing business and increased call demands.
about virtual hq

Over 20 Years Of Virtual Receptionist Services

Virtual HQ has been a trusted provider of professional virtual receptionist services for more than two decades. Founded by Mike Davison, and now run with the support of his daughter Emma; our mission is to support businesses by delivering seamless call handling solutions that enhance their professional image while reducing overhead costs.

With Emma Davison’s innovative leadership, we’ve cultivated a team of highly skilled receptionists who act as an extension of your business. Every call is answered with care and professionalism, reflecting your brand’s values. Our unwavering commitment to quality ensures that you can focus on growing your business while we manage your communication needs effortlessly.
Learn More About Virtual HQ

fAQs

Frequently Asked Questions About Our Virtual Receptionist Service
How does your virtual receptionist service work?
Our friendly receptionists answer calls in your business name, handle inquiries, take messages, and forward important calls, ensuring professional communication for your business.
Can you handle after-hours and weekend calls?
Yes, our receptionists are available 24/7, including weekends and public holidays, so your business is always accessible to customers.
Will my calls be answered by Australian receptionists?
Most calls are handled by our Australian team. We also provide global overflow support to maintain fast response times during busy periods.
Can I customise the service to suit my business needs?
Absolutely! We work with you to create customised call scripts and protocols that align with your business’s unique requirements and brand voice.
Is the service scalable as my business grows?
Yes, our flexible plans allow you to scale support as your business grows, ensuring consistent quality communication at every stage.
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INDUSTRIES

Expert Virtual Receptionist Services Tailored For Your Industry

Allied Health

Effortlessly manage patient bookings, cancellations, and inquiries with professional receptionists who understand allied health practices.
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Contractors

Stay on top of your busy schedule with receptionists who handle client calls, job bookings, and project updates.
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Corporate

Impress your clients with seamless call handling, appointment management, and tailored solutions that match your corporate needs.
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Dental

Ensure every patient feels valued with receptionists who manage appointments and provide professional, empathetic support.
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Legal

Confidentially manage client calls and appointments with receptionists trained in the nuances of the legal industry.
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Medical

Focus on patient care while we handle calls, schedule appointments, and provide compassionate, efficient service.
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Property Management

Streamline tenant inquiries, property inspections, and maintenance calls with receptionists skilled in property management needs.
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Real Estate

Never miss a lead with receptionists who manage inquiries, schedule property viewings, and support your growing portfolio.
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Small Business

Save time and stay professional with receptionists who handle calls, bookings, and customer inquiries for small businesses.
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