Call Divert Services

Promote your virtual number (local, 1300/1800) and recieve calls on your mobile or other numbers

Uniterrupted
Connectvity

Flexible
Setup

Enhanced Customer
Experience

Over 17,000 Australian Businesses Trust Virtual HQ

Call Divert Services

Stay Connected Anywhere With A Call Divert Service

Finding it difficult to stay connected while running your business on the go? Many businesses face challenges in maintaining seamless communication, resulting in missed calls, delayed responses, and lost opportunities. Staying accessible is crucial for keeping customers happy and ensuring your business runs smoothly.

With Virtual HQ’s call divert service, you can do business anywhere while staying reachable at all times. Within minutes, we’ll set you up with a local (e.g., 02, 03, 07, 08) or national number (1300, 1800) and redirect calls to your landline, mobile, or even a call answering service. Whether you’re managing a remote team, attending meetings, or stepping away from your desk, our solutions keep you connected and professional no matter where you are.

WHY Virtual HQ

What Are The Benefits Of Having A Call Divert Service

Instant Setup

Start receiving calls within minutes with a local or national number (e.g., 1300 or 1800), tailored to your business needs.

Customised Call Routing

Divert calls to any number of your choice—landline, mobile, or call answering service—ensuring uninterrupted connectivity.

Scalable Solutions

Expand your business into new markets with multiple virtual local numbers, creating a presence in multiple locations without the overheads

Real Time Management

Easily update call settings and access real-time call reports through our secure online portal or mobile app.

Trusted, Transparent Service

Enjoy peace of mind with no hidden fees, no security deposits, and a month-to-month contract you can cancel anytime.

Enhanced Brand Presence

Strengthen your professional image with the option to add a 1300 or 1800 number for a national brand presence.
PRICING

Call Divert Pricing

Available on its own, or bundled with our other services

Call Divert

$20
/month*

Includes:

Free local number
(numbers available anywhere in Australia)

Pay as you go

Diverted calls $0.20 per minute*

Month to month plan, cancel any time

* Plus GST

Call transfer to international dependent upon country, please ask for details

Any questions, call us on 1300 885 830 or click GET IN TOUCH

Ready To Test Our Answering Services For Free?

Experience the benefits of a full-time receptionist without the overhead. Our virtual receptionists provide professional call handling and admin support. Try it free for 7 days!
Australian Receptionists
No Lock in contract
24/7 Answering Service

How A Call Divert Service Works

Getting Started

3 Simple Steps To Set Up Call Divert

Getting started is easy. Simply sign-up to a Virtual Receptionist 7-day free trial. You will be instantly allocated a local number based on the state chosen (02 Sydney, 03 Melbourne, 07 Brisbane etc)

If you would like a 1300 number or a local number in a particular local town or region, call us on 1300 885 830 and we'll set that up for you. Tell our customer service team to update you to a Call Divert subscription.

Add the number you want your calls diverted to in the customer portal or ask us to do that for you.

Step 1

Free Trial

Start a virtual receptionist free trial
Step 2

Activate

Upgrade to a call divert subscription
Step 3

Divert

Add the 'landing number' you want to divert your calls to
about virtual hq

Helping Businesses Connect For Over 20 Years

Virtual HQ has been a trusted provider of call management solutions for more than two decades, helping businesses maintain seamless communication during peak periods and on-the-go operations. Founded by Mike Davison, Virtual HQ is committed to delivering flexible call divert services that keep you connected, no matter where you are, without long-term commitments.

Under the leadership of Mike and Emma Davison, our dedicated team ensures every call is efficiently redirected to your chosen device, ensuring uninterrupted communication. Whether you’re managing remote teams, attending meetings, or simply stepping away from your desk, Virtual HQ’s tailored call divert services give you the flexibility and reliability your business deserves.

fAQs

Frequently Asked Questions About Our Call Divert Services
How does call divert work?
Call divert allows you to forward incoming calls from your business number to another number, such as your mobile or landline, ensuring seamless communication regardless of your location
Can I use call divert with a 1300 or 1800 number?

Yes, you can forward calls from your 1300 or 1800 number to any other phone number, providing flexibility for businesses that need a toll-free or professional presence.

Can I control when and where calls are diverted?
Yes, via our customer portal app, you can instantly change the landing number your calls will be diverted to. Our customer service team is also able to make theses changes for you during business hours if that's easier.
How much does call divert cost?
Call divert services typically include a small monthly fee, with additional charges based on the duration of forwarded calls.
How quickly can I set up call divert?
Our call divert services can be activated almost instantly. Once your account is set up, you can start diverting calls right away.
INDUSTRIES

Some Of The Industries We Serve

Allied Health

Ensure patients can always reach you by diverting calls to the appropriate team member or device, even during busy times.

Contractors

Stay connected while on-site by forwarding client calls to your mobile or another device, ensuring no opportunity is missed.

Corporate

Maintain uninterrupted communication during office relocations, staff absences, or periods of increased demand with seamless call divert services.

Dental

Ensure patients can always reach your clinic by diverting calls to staff or devices during busy periods or after hours.

Legal

Never miss urgent client calls by redirecting them to your mobile or another team member during court appearances or busy schedules.

Medical

Keep patient communication smooth with temporary call support during staff changes or increased demand.

Property Management

Ensure tenants and clients can always reach you by diverting calls to your mobile or support team, especially during peak seasons.

Real Estate

Keep property inquiries flowing by forwarding calls to your mobile or another agent, even when you’re out showing properties.

Small Business

Stay professional and responsive by diverting calls when your team is unavailable, ensuring no missed opportunities.

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