If one of our clients asks the receptionist a question, is she able to answer it?

Yes, our receptionists are able to answer basic questions that callers would expect your receptionist to know (e.g. directions to your premises, your street address, your postal address, fax number, web site, what your business does, the title of a particular staff member and such general questions). Even if you are overseas or on leave, as long as you let the receptionists know by updating your Operator Notes within your account, they will be able to tell the caller the answer i.e. when you will be back etc. Remember, callers will think your Virtual Receptionist is actually sitting in your office. So it is critical our receptionists know these basic answers. You are able to update information on your company or your personal status instantly at any time via the web which ensures the receptionists always have the information necessary to answer basic questions.




Adelaide 08 8311 3902
Brisbane 07 3036 5202
Cairns 07 4027 9502
Canberra 02 6103 0972
Darwin 08 6313 3902
Gold Coast 07 5677 0502
Hobart 03 6251 1741
Melbourne 03 8677 0802
Perth 08 6313 3902
Sydney 02 8088 0702


Virtual Receptionist
Virtual Office
Virtual Address
MyAssistant / Diary Management
Message Express
Divert Service

Fax to Email
Voicemail to Email