Fax to Email - Frequently Asked Questions

What is the Fax to Email Service?

The Fax 2 Email service (alternatively know as a Virtual Fax or Inbound Fax service) allows you to instantly allocate yourself a local Australian phone / fax number (e.g. 02 for Sydney, 03 for Melbourne, 07 for Brisbane, 08 for Adelaide, 08 for Perth, 026 for Canberra, 036 for Hobart) with any faxes sent to that number being emailed instantly to one or more email addresses that you decide.

How does the Fax 2 Email Service work?

When you set up the Free Trial you simply allocate yourself a local Australian phone number (02, 03, 07 etc) which can be the fax number you advertise. Any faxes sent to that fax number are instantly forwarded in soft copy to one or more email addresses as you determine. So as long as you can access your email you can receive your faxes where ever you are. If you have an existing fax number you can simply divert that number to the fax number you set up with us and instantly be receiving your faxes in soft copy. That allows you to continue advertising your old fax number.

Is the Free Trial available for the Fax To Email service and it is totally FREE?

Yes we offer a FREE 7 Day Trial. Set up is instant. In two minutes from now you can be receiving your faxes! There are no charges during the free trial whether you have one or ten fax numbers or receive one or a hundred faxes.

Is it true there are no security deposits or set up fees?

Yes that’s right. There are NO set up fees and NO security deposits during or after the Free trial for any of our Live Answering or Fax Services.

Can I sign up for the Fax 2 Email service only and nothing else?

Yes! With all our services you are able to utilise one, many or none! It’s your choice.

If I sign up for the Free Trial is it true that there is NO obligation to proceed to a paying service?

That’s right. If for some reason you choose not to upgrade to the month to month Fax 2 Email service that’s fine. There is NO obligation to continue after the Free Trial.

Can I have more than one local Virtual Fax Number (e.g. 02, 03, 07) so I have a national presence?

You can have as many fax numbers as you wish. Once you set up the Free Trial we can add additional fax numbers instantly.




Adelaide 08 8311 3902
Brisbane 07 3036 5202
Cairns 07 4027 9502
Canberra 02 6103 0972
Darwin 08 6313 3902
Gold Coast 07 5677 0502
Hobart 03 6251 1741
Melbourne 03 8677 0802
Perth 08 6313 3902
Sydney 02 8088 0702


Virtual Receptionist
Virtual Office
Virtual Address
MyAssistant / Diary Management
Message Express
Divert Service

Fax to Email
Voicemail to Email